Reviews (116)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a reliable, time‑saving UPS integration. It’s easy to install, connect to a UPS account, and automate workflows like order import, label creation (including multi‑box), fulfillment, and tracking. Many praise the fast, proactive support for setup, rules, and OAuth migration. Merchants value flexible shipping rules, smooth international handling with auto commercial invoices, good UPS rates, and that it’s free.
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Gute Integration und schnelleres Label erstellen als bei DHL. Auch der Support funktionierte sehr kundenorientiert, es wurden die konkreten Einstellungen geprüft und auf einen Fehler von uns hingewiesen.
Ruben is the BEST! Thank you for all your support.
Integration has made our life easier. Thank you to UPS for this free service. I've tried to use a lot of shipping apps before, but none of them worked so well. If you need such an application, this application is for you.
The support i have gotten from one of UPS worker named Ruben is one of the best and this kind of support we have never seen before. 5 of 5 top rating support! The app i wish need more features and easier workflow but after what i have gotten told, they are all coming in the next couple of weeks. Great app!
Great support. Had some questions/issues with the app but the support was great and very fast. Haven't used the app yet as the site in stil in developing but for sure will use it soon. For now 5 Star!
TOP! So easy to work.
Just quick and easy help! :)
Support ist schnell und super.
@Legalpower thank you for your review. We've tried to get in contact through our support channel with you in approx. 3 different Tickets. Unfortunately we're not receiving any reply from you. We saw that you're actively using the App and that you're creating every day shipping labels successfully since the 14th of December 2023
Please reach back to us via a support ticket so that we can verify with you if everything is okay or if you're missing a feature to make the Dashboard even more productive for you.
We're looking forward to your response!
Doesn't support checkout rates, so there was no way to expose UPS to customers, and it tried charge me literally 3-4x as much for UPS shipping labels as Shopify's built-in UPS labels. This app was charging more for the slowest UPS service than Shopify charged for the fastest UPS service! Completely absurd.
Hello,
thank you for your message.
The app does not advertise that it supports Checkout Rates. The Dashboard requires you to use your own UPS Account Number. The app itself does not deal with rates at all, it loads your (discounted) rates with your UPS Account Number.
You can reach out to your UPS Account Manager to discuss the pricing. The app does not have any influence on this.
While buying labels via Shopify, you're using Shopifys discounted rates.
We're happy to answer all those inquiries in tickets when you upen them up with us by writing to upsplugins@ecommerce.help
Thank you!
requires potential shipping volume to create account
Absolutely fantastic customer service. Very happy to be working with UPS. I had a printing problem which they resolved immediately.
