Reviews (497)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is powerful for upsells, cross‑sells, bundles, funnels, and volume discounts, boosting revenue and AOV. They like the flexible, professional design and highly customizable widgets across product, cart, and collection pages. Many find it easy to set up, with smooth theme integration and reliable performance. Support is frequently described as outstanding, fast, and hands‑on, and many consider it strong value for money.

May 2, 2021

easy to use, layout look good, support team responded fast!
not much app have this upsell layout and this price!

SHOPTAKE 生活雜貨
Hong Kong SAR
8 minutes using the app
August 10, 2021

Awesome app for new store owners. The pricing is perfect. The most outstanding feature is the customer service, especially Sarah.. she is a wonderful woman when it comes to sorting out the problem. I cant wait for UFE 3 with the new features.

LucentDecors
United Kingdom
20 days using the app
UFE - Upsell Funnel Engine replied August 10, 2021

We really appreciate you taking the time to share your experience with us. Nothing inspires us more than happy customers like you and we intend to keep that up.

Please contact us at support@helixo.co if you need assistance or via our in-app chat. We are always here to help.

Edited August 17, 2021

I've been searching for the perfect UPsell app on Shopify and I've finally found one that does what I need! Thanks and I hope I generate more than 50 orders a month so I can give you some money!

Revolution Soap Company
United States
About 1 hour using the app
UFE - Upsell Funnel Engine replied August 17, 2021

Thanks a lot for such a great review. We really appreciate you taking the time to share your thoughts on our app. We hope your business booms as well and wish you all the very best with your business.

If you need any assistance in the future please contact us at support@helixo.co or via our in-app chat.

-Sarah, Customer Support Advocate.

Edited August 31, 2021

La aplicación es genial, sobre todo si usas COD (contra reembolso) y cuentas con tu Stock, es genial en los Cross sell , Gracias recomendada

Manga Store Colombia
Colombia
About 15 hours using the app
UFE - Upsell Funnel Engine replied August 31, 2021

Muchas gracias por esta maravillosa reseña. Comentarios como este realmente nos mantienen motivados para mantener nuestros esfuerzos para mejorar nuestros servicios.
Si tiene más problemas o si necesita ayuda con nuestra aplicación, no dude en contactarnos en support@helixo.co oa través de nuestro chat en la aplicación.

-Sarah, defensora de atención al cliente.

September 1, 2021

實在很難找到可以符合台灣電商環境的 upsell app, 而且服務非常好迅速解決問題,大推~~~~
不管是從消費者看得到的介面和和設定的頁面可調整的範圍非常廣泛,客服人員幾乎 24 小時都在線協助解決問題

innfact Taiwan
Taiwan
About 1 hour using the app
UFE - Upsell Funnel Engine replied September 1, 2021

我們很高興聽到您喜歡我們的應用程序。這正是我們繼續前進所需要的推動力。我們將努力為您提供我們最好的服務。如果您需要我們的應用程序的任何幫助,請隨時與我們聯繫。

通過 support@helixo.co 或通過我們的應用內聊天與我們聯繫。我們總是樂於提供幫助。

-莎拉,客戶支持倡導者。

October 15, 2021

There are some functions that don't perform exactly the way I want it to, but for a cross/upsell app it does the job. Support is also very prompt and tries their best to help resolve my issues or find an alternate way to achieve what I want. Appreciate the effort and service they provide.

WeBarre Pte Ltd
Singapore
16 days using the app
UFE - Upsell Funnel Engine replied October 15, 2021

Thank you for your kind words. We really appreciate that you took the time to share your experience with us. Is there anything we can do to improve our service? Your suggestions would be highly appreciated.

If in need of further help please contact us via the in-app chat or at support@helixo.co. We are always happy to help.

- Sreeshankar, Customer Support Advocate.

October 20, 2021

What an amazing app! Way more option for upsells than the competitors, and so many customization options too. The customer support team was also super helpful and fast. Congrats guys! Great job!

Candelinas
Greece
About 1 hour using the app
UFE - Upsell Funnel Engine replied October 21, 2021

Thank you so much. With your words, you have inspired us to work harder and keep up our effort to improve our services.

If you have further queries please contact us via our in-app chat or at support@helixo.co. We are always happy to help.

- Sarah, Customer Support Advocate.

December 6, 2021

really useful app for bundle deals with awesome support!! You can get in touch with them anytime when you have any problem, they always reply.

Venture Pal
United States
About 1 month using the app
UFE - Upsell Funnel Engine replied December 6, 2021

Thank you so much. With your words, you have inspired us to work harder and keep up our effort to improve our services.

If you have further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help.

- Sreeshankar, Customer Support Advocate.

March 9, 2022

This is a very configurable app. It's so configurable that it might take a little time to get it dialed in. But once you do, it's great! I had some issues with the integration, and the support team was quick, helpful, and thorough. You guys rock! Thanks for all your hard work!

anthonyzambai
United States
8 days using the app
UFE - Upsell Funnel Engine replied March 9, 2022

Thanks for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Tinu, Customer Support Advocate.

July 9, 2022

so great, the support team is acting very quickly on my case. Sarah did the great job by helping me to modify the feature. Recommend it

Favor Graphics
Vietnam
43 minutes using the app
UFE - Upsell Funnel Engine replied July 9, 2022

Hey. Thank you so much for adding my name to your experience. We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Sarah, Customer Support Advocate.