Reviews (497)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is powerful for upsells, cross‑sells, bundles, funnels, and volume discounts, boosting revenue and AOV. They like the flexible, professional design and highly customizable widgets across product, cart, and collection pages. Many find it easy to set up, with smooth theme integration and reliable performance. Support is frequently described as outstanding, fast, and hands‑on, and many consider it strong value for money.
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Sehr mächtige Shopify Upsell app, hat unseren AOV direkt um 15% gesteigert. Toller Support durch Aleena
Vielen Dank für Ihr tolles Feedback! 🎉 Es freut uns riesig zu hören, dass unsere Shopify Upsell App Ihren AOV direkt um 15 % gesteigert hat – genau dafür entwickeln wir sie.
Ein besonderes Dankeschön geht auch an Aleena aus unserem Support‑Team. Wir geben Ihr Lob sehr gerne weiter, sie wird sich bestimmt freuen! 💖
Wir sind begeistert, dass Sie mit der App und unserem Service so zufrieden sind und freuen uns darauf, Sie weiterhin beim Wachstum Ihres Shops zu unterstützen. 🚀
In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
– Helixo Support Team
very good app.very clean interface.easy to setup.Customer support is very fast and easy. overall a great app.
Very good support. Amrutha was super helpful
Thank you for your kind words. We’re glad to hear that you had a positive experience and that Amrutha was able to assist you effectively. Your feedback is greatly appreciated and encourages us to continue providing reliable and timely support.
In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
– Helixo Support Team
Lovely experience, lots of support and quick response.
Aleena is the best...Thank you for everything.
Thank you so much for your amazing feedback! 🌟
We’re really glad to hear that Aleena could help resolve your issue quickly and that you had a smooth experience with fast responses and clear communication.
Your appreciation means a lot to Aleena and our entire support team. We’re thrilled to know you’re enjoying the app!
In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
– Helixo Support Team
Great service, Amrutha helped me go through the features in a very nice way.
Thank you very much for your kind feedback.🌟 We’re delighted to hear that you had a positive experience and that the feature walkthrough was clear and helpful.
Our goal is always to make things simple and smooth for our customers. Please feel free to reach out anytime—our team will be more than happy to assist you.
In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
– Helixo Support Team
UFE Cross-sell upsell is a great app with a great support team. I highly recommend everybody to use it and increase revenue.
Thank you so much for sharing this amazing feedback!🌟🙏 It truly means a lot to our whole team. We’re really glad to hear that UFE has been helping you increase your store’s revenue — that’s exactly what we love to see!
If you ever want help creating more high-converting funnels, optimizing your existing offers, or exploring advanced setups tailored to your store’s audience, feel free to reach out anytime. We’re always here to support you and help you scale even further.
Feedback like yours motivates us to keep improving and supporting you better.
In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
– Helixo Support Team
expensive, useless, terrible experience. Had hard time unsubsribe the app, after I uninstalled the app, I still got charged.
Summary: After carefully reviewing your account, we can confirm that Shopify automatically stopped the subscription when you uninstalled the app on December 2nd, and no charges were made beyond that date. We also observed that your offers were active and generating revenue until September. This seems to be a misunderstanding, and we’re here to clarify anything you may need.
Hi,
Thank you for sharing your feedback, and we’re sorry to hear about the experience you had.
To clarify, Shopify automatically stops billing the moment an app is removed. After checking your account, we can confirm that you uninstalled the app on December 2nd, and no charges were applied beyond that date. If anything in your billing cycle looks confusing, we’re happy to walk you through it step by step.
We also noticed that your offers were active and generated revenue until September, which shows the app was functioning and contributing during that period. We’re sorry if the uninstallation process or billing view caused any confusion.
If you have any questions or need further clarification, please don’t hesitate to reach out. We’re here to ensure everything is clear and to support you in every way we can.
Kind regards,
Athira
Customer Support Lead, Helixo
Archana- "I have truly appreciated your support from day one—right from when we installed this on our website until now. You always make the effort to understand our problems, address them thoroughly, and pay attention to even the smallest details. Keep up the excellent work. May God bless you."
Thank you for your positive feedback.
We are pleased to hear that you are satisfied with the app and our support. Your appreciation means a great deal to our team, and we remain committed to delivering the best experience possible.
If you ever need any further help, feel free to reach out at support@helixo.co or through our in-app chat - we’re always happy to assist you anytime!
– Helixo Support Team
Excellent support. Quick response and problem solving.
Thank you so much for your wonderful feedback! 💕😊
We’re absolutely thrilled to hear that you had a great support and that our team could assist you quickly and effectively.
If you ever need any further help, feel free to reach out at support@helixo.co or through our in-app chat — we’re always happy to assist you anytime!
– Helixo Support Team
Amritha-super helpful :))
Thank you so much for your wonderful feedback! 💕😊 I’m thrilled to hear that Amrutha was able to help and that you had a positive experience with our support.
Your feedback truly means a lot to our team and keeps us motivated to continue providing the best service possible.
In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
– Helixo Support Team
