Reviews (498)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is powerful for upsells, cross‑sells, bundles, funnels, and volume discounts, boosting revenue and AOV. They like the flexible, professional design and highly customizable widgets across product, cart, and collection pages. Many find it easy to set up, with smooth theme integration and reliable performance. Support is frequently described as outstanding, fast, and hands‑on, and many consider it strong value for money.
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Excellent customer service and very helpful
Thank you for your kind words! 😊
We're delighted to hear that you had a great experience with our support team. Providing excellent customer service and helpful assistance is always our goal. If you ever need anything else, we're here to help.
In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
– Helixo Support Team
Shaun was amazing. I downloaded the app tried to set things up and had issues. I went onto live chat and Shaun helped me instantly . This is what you call proper customer service. Thank you
Also Amrutha was amazing too
Also Aleena
Thank you so much for taking the time to share your wonderful feedback. We’re thrilled to hear that Shaun was able to assist you instantly and provide the kind of customer service you deserve. We’ll be sure to pass along your kind words to him , it means a lot to our team.
We’re also delighted that Amrutha made a positive impact during your experience.
Your appreciation motivates us to keep delivering the best support possible.
In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
– Helixo Support Team
Archana was really supportive in helping me resolve teething issues and helping me set up my first funnel. I will deffinitely continue using the product. I need support as I am just learning.
Thank you so much for sharing your experience!
We’re thrilled to hear that Archana was able to guide you through setting up your funnel and provide the hands‑on support you needed.
Our team takes pride in being patient, kind, and thorough, so it’s wonderful to know that stood out to you.
We truly appreciate your recommendation and look forward to continuing to support your business as it grows.
In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
– Helixo Support Team
I've been in contact with countless user support services in my time, but I've never come across such a friendly, fast and convenient customer service. Not only was our issue with the app resolved within minutes, it was also made sure that we learn what went wrong and how we can fix and prevent it on our own. THAT is what I'm looking for when I'm contacting customer support. Highly recommended!
Thank you so much for your incredibly kind words and for taking the time to share such thoughtful feedback. It truly means a lot to us.
We're really happy to hear that your experience with our support team stood out in such a positive way. Resolving issues quickly is important to us, but it's equally important that our users understand what happened and feel confident managing things on their own in the future. Knowing that this made a difference for you is very rewarding for our team.
Your recommendation and appreciation motivate us to continue providing friendly, fast, and helpful support to all our users.
If there's anything you'd like to refine further, you can reach us at support@helixo.co or via our in-app chat.
- Helixo Support Team
Probé esta App hace unos meses y era una herramienta externa, ahora volví y noté que han hecho cambios, ahora ya está integrada dentro de shopify, en general han mejorado. La App me parece fácil de usar y bastante completa para manejar diferentes bundles. Su soporte es muy bueno, Shaun despejo algunas dudas que tenía, fue muy amable y siempre dispuesto a ayudar.
¡Muchísimas gracias por compartir tu experiencia y por darnos otra oportunidad! 😍 Nos alegra mucho saber que has notado las mejoras, especialmente la transición a una experiencia más fluida integrada con Shopify.
Nos complace que la app te resulte fácil de usar y completa para gestionar tus paquetes; ese es precisamente nuestro objetivo. Tus comentarios nos confirman que vamos por buen camino.
Un agradecimiento especial también por tus amables palabras sobre Shaun; se las haré llegar. Estará encantado de saber que pudo ayudarte y que tu experiencia fue aún más fluida.
Si tienes más ideas, preguntas o necesitas ayuda, no dudes en contactarnos. ¡Siempre estamos aquí para ayudarte a sacarle el máximo provecho a la app! 🚀
Si tienes más preguntas, contáctanos en support@helixo.co o a través de nuestro chat en la app. Estaremos encantados de ayudarte.
– Equipo de Soporte de Helixo
Great app and great customer service - my thanks to Smrithi and team for speedy responses and superb assistance!
Thank you so much for your amazing feedback! 🌟
We’re really glad to hear that Smrithi could help resolve your issue quickly and that you had a smooth experience with fast responses.
In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
– Helixo Support Team
Aplikacija je jako korisna,narocito za trgovce koji tek pocinju sa svojim biznisom.Takodje,pohvalila bih korisnicku podrsku.Za rjesenje mojih problema Amrutha je bio jako ljubazan i pomogao mi.
Hvala vam puno na predivnim riječima i izdvojenom vremenu za ovu recenziju! 😊
Drago nam je da vam je aplikacija korisna, posebno za trgovce koji tek započinju svoj biznis – upravo to nam je i cilj.
Također, veliko hvala na pohvali za našu korisničku podršku. Vaše lijepe riječi ćemo sigurno prenijeti Amruthi, bit će joj jako drago što vam je mogla pomoći i što ste zadovoljni rješenjem.
Ako postoji još nešto što biste željeli dodatno prilagoditi ili unaprijediti, možete nas kontaktirati na **[support@helixo.co](mailto:support@helixo.co)** ili putem našeg chata unutar aplikacije.
– Helixo Support Tim
In Bucks app recently i met with Mr. Sahun . He is good in all respect and did my job perfectly ok . UEF app is also performing well . Thank you Sahun
Thank you for the review and encouraging words from you.
We're thrilled to hear you've had a great experience with the app.
Amruta will be so happy to know her support made an impact, we'll definitely pass this along to her!
And how exciting that your friend is starting a Shopify store! We'd love to help them out just as much. Feel free to reach out to us anytime.
Thanks again for recommending us. It truly means a lot to the whole team!
In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
– Helixo Support Team
This is a great app for bundles and upselling. It integrates nicely in the store. Very professional looking. Plus, the customer service is very good. Shaun assisted me recently and he was able to fix my issue right away. I will be using more of the features of this app on my site.
Thank you so much for your wonderful feedback! 🌟
We’re truly glad to hear that you’re enjoying the bundle and upsell features and that the app integrates smoothly into your store with a professional look that’s exactly what we aim for.
It’s especially great to know that Shaun was able to assist you promptly and resolve your issue right away. I’ll be sure to pass along your kind words to him it will definitely make his day 😊
In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
– Helixo Support Team
Shaun was really helpful in solving my issue. Great experience, responded fast and with easy communication.
Thank you so much for your amazing feedback! 🌟
We’re really glad to hear that Shaun could help resolve your issue quickly and that you had a smooth experience with fast responses and clear communication.
Your appreciation means a lot to Shaun and our entire support team. We’re thrilled to know you’re enjoying the app!
In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
– Helixo Support Team
