Reviews (498)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is powerful for upsells, cross‑sells, bundles, funnels, and volume discounts, boosting revenue and AOV. They like the flexible, professional design and highly customizable widgets across product, cart, and collection pages. Many find it easy to set up, with smooth theme integration and reliable performance. Support is frequently described as outstanding, fast, and hands‑on, and many consider it strong value for money.

Edited July 2, 2024

I've tried about 10 different cross-sell apps on Shopify and this one is, by far, the best. To top it off, the customer support is fantastic.

Safety Hoist Company
United States
4 months using the app
UFE - Upsell Funnel Engine replied March 10, 2024

Thank you for your feedback! We're glad to hear that you find the app great and easy to use. Our team works hard to provide strong customer support, and we're pleased that you would recommend us.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


January 10, 2024

Glen was very helpful in repositioning the widget to show where I wanted it. I've already had customers make purchases using the volume discount feature. Would highly recommend!

ElevenLabs - Plant Based Nutrition
Australia
3 months using the app
UFE - Upsell Funnel Engine replied January 12, 2024

Thank you for taking the time to share your positive experience!

We appreciate your positive review and are glad to hear about your successful experiences and that you're happy with our customer service!

Your recommendation means a lot to us!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

October 17, 2023

We particularly like UFE because the Frequently Purchased With feature updates the variant of the trigger product as it's changed further up the page.

The support team was also incredibly helpful with assisting us in customizing the widget for our store when we couldn't' figure out a few things like positioning etc.

Possum Play AU
Australia
5 days using the app
UFE - Upsell Funnel Engine replied October 18, 2023

We're thrilled to know that you're enjoying UFE and finding value in its features, especially the Frequently Purchased With feature. It's great to hear that our support team could assist you in customizing the widget to suit your store's needs.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

October 2, 2023

Highly recommend this app if you're looking to create upsell moments like adding bundles discounts, pop-up reminders, volume discounts, etc.

I was originally looking for an app to do bundle discounts, but did not know that shopify had so many restrictions on stacking discount codes and the whole experience was frankly quite confusing. Fortunately, the support for this app is incredible. They were able to walk me through everything I needed to do to get the widget looking and working exactly as I wanted.

I've spoken to multiple support staff and they were all lovely, but I would like to specially shout out Lishana, who truly went above and beyond in helping me with my many questions and requests.

Thank you to the team for this wonderful and flexible app! They have a free trial so definitely check it out if you're interested!

Lunoji
Singapore
7 days using the app
UFE - Upsell Funnel Engine replied October 5, 2023

Thank you so much for your kind words and recommendation! We're thrilled to hear that our app has been helpful in creating upsell opportunities and addressing your needs.

Our support team is dedicated to providing excellent assistance, and we're glad to know you had a positive experience with Lishana.

Your feedback means a lot to us, and we appreciate your cooperation.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

Edited January 20, 2026

This is a great App ive been using it for a few years now and any time i get stuck their help desk is on top of it. Today Archana from their help desk help me fix a logic problem I was having with the add to cart button and its position and right away she noticed that the delineator was wrong and it was a simple thing but i was stuck. great app and great service. also the analytics show that we get more engagement from the widgets and we even notice people who don't check out online come into the store and purchase the product.

Fosters Mattress
United States
Over 4 years using the app
UFE - Upsell Funnel Engine replied October 26, 2021

That is so kind of you to say. Thank you for leaving such a great review.
We shall keep our efforts up to improve our services for you.

If you need further assistance please contact us at support@helixo.co or via our in-app chat.

- Tinu, Customer Support Advocate

July 7, 2023

This is a very user-friendly app and the app developers have a very quick response time. Some of their features were not compatible with our website and they made code updates and recommendations that quickly fixed the issue. I highly recommend this app.

Dr. Bronner's
United States
About 1 month using the app
UFE - Upsell Funnel Engine replied July 7, 2023

Thank you for your fantastic review! We're delighted to hear that our app has provided a user-friendly experience for you. We understand the importance of simplicity and ease of use, and we're glad to know that our app has met your expectations in that regard.

Our team is committed to providing a seamless experience, and we appreciate your positive feedback.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team

July 11, 2023

This is one of the only upselling app that seems to have thought of everything!!

They have been a great help in solving issues I was experiencing, and answering any questions I have about the app / potential customisation.

The only thing I would recommend they add is an upselling widget that is triggered based certain products added to the cart and offers discount based on cart value of those particular products.

Craft 360
Australia
20 days using the app
UFE - Upsell Funnel Engine replied July 13, 2023

Thank you for your review!

We're thrilled to hear that our upselling app has been helpful in solving your issues and addressing your questions about customization. We appreciate your feedback and suggestion.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team

April 20, 2026

Archana was very supportive when I needed help setting up my funnel!

PlannifyIt
United States
7 months using the app
UFE - Upsell Funnel Engine replied April 20, 2026

Thank you so much for your kind words 😊

We’re really happy to hear that your store is looking richer after using the app and that your experience over the past week has been a positive one.

It’s especially great to know that our support has been helpful along the way. We always strive to provide the best possible assistance, and your feedback truly means a lot to us.

If you ever need anything further, please don’t hesitate to reach out—we’re always here to help 💙

In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

April 13, 2026

I have been working on this app for week now. The store is look richer now and the support has been incredible.

Memory Lane
India
About 2 months using the app
UFE - Upsell Funnel Engine replied April 13, 2026

Thank you so much for your kind words 😊

We’re really happy to hear that your store is looking richer after using the app and that your experience over the past week has been a positive one.

It’s especially great to know that our support has been helpful along the way. We always strive to provide the best possible assistance, and your feedback truly means a lot to us.

If you ever need anything further, please don’t hesitate to reach out—we’re always here to help 💙

In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

April 3, 2026

It has been challenging to find an app that fits my business' needs but Archana was incredibly helpful in setting up a funnel for me and answering every single question I had. I'm amazed with the level of hands-on support provided and really appreciate the time she took to set up a call. Plus she was very kind and patient. Thank you so much, I highly recommend her as well as the app!

PRETTY PEONIES SHOP
Canada
About 23 hours using the app
UFE - Upsell Funnel Engine replied April 5, 2026

Thank you so much for sharing your experience!

We’re thrilled to hear that Archana was able to guide you through setting up your funnel and provide the hands‑on support you needed.

Our team takes pride in being patient, kind, and thorough, so it’s wonderful to know that stood out to you.

We truly appreciate your recommendation and look forward to continuing to support your business as it grows.

In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

– Helixo Support Team