Reviews (498)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is powerful for upsells, cross‑sells, bundles, funnels, and volume discounts, boosting revenue and AOV. They like the flexible, professional design and highly customizable widgets across product, cart, and collection pages. Many find it easy to set up, with smooth theme integration and reliable performance. Support is frequently described as outstanding, fast, and hands‑on, and many consider it strong value for money.
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Really happy with the UFE Cross Sell & Upsell Bundle app so far. The app works great and has helped improve our upsell setup on Shopify. Big thanks to Amrutha from the support team as well. Very responsive, patient, and genuinely helpful in trying to resolve our setup issues. Appreciate the support!
Thank you so much for your wonderful feedback 😊
We’re truly happy to hear that you’re enjoying the UFE Cross Sell & Upsell Bundle app and that it has helped improve your upsell setup on Shopify.
Amrutha will be especially delighted to know that her responsive, patient, and dedicated support made a positive impact while assisting with your setup issues.
Your appreciation means a lot to us, and we’re excited to continue supporting your store’s growth 💙
In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
lightning speed solutions
Thank you so much for your kind feedback.
We’re glad to know that you had a good support experience.
Your appreciation means a lot to us, and we’re always here to assist you whenever needed.
In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
Great customer service! Vyshakh was super friendly and solved my questions really fast
Thank you so much for your kind feedback! I'm really glad I was able to resolve the issue quickly for you.
In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
– Helixo Support Team
i have install UFE Cross Sell & Upsell Bundle the app is really nice and good for the store upsells but there are need some more updates required by using the AI tools, Ms Aleena supported me today to setting up the App for my store and while doing it, i had discussed with her about my idea which she had share with her technical team and they liked the idea as well for which they have told me they will implement in their next update so, i am now going to wait and see how it will be on this app. I would really like to thank Aleena for sharing my thought with her team.
Thank you so much for your wonderful feedback! 🌟
We’re thrilled to hear you’re enjoying UFE and that our customer care team could support you the way you needed.
A special thanks for mentioning Aleena, she’ll be delighted to know her efforts made a difference.
Your experience means a lot to us, and we’ll continue doing our best to help you succeed. 💙
In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
– Helixo Support Team
The manager Shaun was extremely helpful, responded very quickly, and clearly understood my issue. He explained everything step by step in a way that was easy to understand, even for someone without a strong technical background.
I really appreciate your help — thank you again!
Thank you so much for your kind feedback! I'm really glad I was able to resolve the issue quickly for you.
In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
– Helixo Support Team
The UFE bundle is very convenient to use. When I didn't know how to place it on the page, customer service Archana gave me very professional help and helped me solve the problem in time. I will continue to use it.
Thank you so much for your kind feedback!
We’re delighted to hear that you find the UFE bundle convenient and easy to use. I’m especially glad I could assist you in placing it correctly and resolving the issue in time. Your satisfaction means a lot to us!
In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
Note that the TY pages from this no longer work and the supposed "update" has been in the works for some time now. As an existing customer, I wasn't even notified that the app would stop working. I had to go into my analytics to see that my highest-performing offer had ZERO IMPRESSIONS for the last 30 days. I messaged support and they just said, "the fix is coming soon". This has lost me money and the developers had plenty of time to update since Shopify announced changes to TY pages a long time ago. Terrible lack of communication from this company and now I need to invest even more time and money into implementing a new app into my store to replace this one. Save yourself the time and just don't even install it.
Summary: The Thank You Page update is currently in progress. While Shopify announced the changes earlier, our developers are carefully implementing and testing it to ensure everything works smoothly. Offers on other pages are already live and generating revenue, and we discussed a credit to help balance the impact and recommended to add more offers on other pages in the meantime. An in-app banner and email notification have been initiated regarding the temporary hold, and the update will be released soon.
Hi,
We sincerely apologize for the inconvenience caused by the Thank You Page issue and for how the communication around it was handled. We completely understand how upsetting it must have been to see your top-performing offer register zero impressions - this is not the experience we want our merchants to have.
We’re happy to discuss a fair adjustment on credit if the initially suggested one does not meet your expectations. While reviewing your account, we also noticed that your other offers (like product page and cart page widgets) have been showing impressions and generating revenue between June–August. That’s why we suggested continuing with those placements while the Thank You Page update is finalised.
We understand this doesn’t fully replace your top-performing offer, but it can help bridge the gap in the meantime.
Please rest assured that the Thank You Page offers are not being removed permanently. Our product team is actively working on the updated version, which will be released within the next 2–3 weeks. We’ve also added an in-app banner and sent email notifications regarding this temporary hold, though we regret if these did not reach you in time.
We are genuinely saddened to see your experience turn into this review, as you’ve been one of our valued long-time merchants. Please know that we’ll do everything we can to restore your trust, both by ensuring the credit adjustment is fair and by keeping you personally updated on the Thank You Page release progress.
Thank you again for sharing your honest feedback - it helps us improve and ensures we build stronger communication moving forward.
Kind regards,
Athira
Customer Support Lead, Helixo
Damn.. How could I have forgotten to leave a review!?
Truly, one of the best apps on this platform.
I checked our analytics, we started using the app 7 months ago and have earned an additional $5k in sales throughout that time, just from the upsells alone.
Everything works flawlessly and whenever there may be a bug, the support team is ON IT.
Smrithi deserves every raise possible, including the app developers themselves.
Wonderful app and team.
Thanks again guys!
Wow, thank you so much for such an amazing review! 🙌 We’re beyond happy to know that our app has helped you generate an additional $5k in sales through upsells—it’s truly rewarding to see the real impact on your store.
We’ll make sure to pass along your kind words to Smrithi and our development team, they’ll be thrilled to hear this! 💖 Your appreciation means the world to us and motivates us to keep improving every single day.
Thanks again for trusting us and being part of our journey. We look forward to supporting your growth even more!
In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
– Helixo Support Team
If you are struggling with bundles, discount codes, shipping codes, and all of it working together seamlessly with excellent and fast customer support, then stop here and remain here. We used ALPHA upsell for years and it was great, but this was the upgrade we needed. HIGHLY recommend!
Wow — thank you so much for such a powerful and detailed review! 🙌 We’re thrilled to hear that you found exactly what you were looking for with us. It’s especially meaningful to know that after years with ALPHA Upsell, you see our app as the upgrade you needed; that’s incredibly validating for our entire team.
Your feedback assures us we’re on the right track. Our support team is always here to help, and it's amazing to know you felt that speed and care firsthand.
Thanks again for the strong recommendation, we're grateful to have you with us! 💙
In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
– Helixo Support Team
A fantastic app and fantastic service when I needed some amendments to the code to position the app differently. Amrutha was super helpful and understanding and communicated really well with me. She ensured the job was done correctly. The app is really powerful and works great for cross-sells and the only app I found that works well with specific variants- Brilliant!
Thank you so much for your wonderful feedback! 🌟 We're absolutely thrilled to hear that you're enjoying the app and finding it effective for your cross-sell strategy, especially with specific variants.
I'll be sure to pass your kind words along to Archana—she’ll be delighted to know her support made a positive impact. We take great pride in providing responsive, personalized assistance, and it's always rewarding to hear that it made a difference.
In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
– Helixo Support Team
