Koala Upsell Free Gift & BOGO

Koala Upsell Free Gift & BOGO

Reviews (387)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is very easy to set up, even across multiple international stores, with a clean, customizable design for upsell and free‑gift offers. Many report higher order counts, AOV, and conversion rates using automated rules and complex conditions. It integrates smoothly with Shopify, reliably handling inventory and billing. Support is frequently praised as fast, proactive, and open to adding new features based on merchant feedback.

March 25, 2025

Amazing app, super easy to use. I love the built in function for their dev team to review the offer created. Max helped me out and he did an awesome job. Looking forward to exploring what else this app can do!

Othercare
United States
24 minutes using the app
March 24, 2025

This App makes it easy to offer deals to customers. Very easy to use. And in the chance of running into an issue, the support team is quick to respond and resolve. Shout out to Louie for fixing my problems in a very timely manner!

Discovery Decants
United States
20 days using the app
March 23, 2025

Awesome app, to offer a free gift to your customers, easy to setup, with help only a click away. highly recommend.

Steve Ballantyne Art
New Zealand
6 days using the app
March 23, 2025

Koala Free Gift is a great app for adding free gifts to my store seamlessly. It works smoothly, and the setup was super easy. Louie from customer support was incredibly helpful—quick responses, clear guidance, and made everything hassle-free.

SpeedyFinds
United States
About 1 hour using the app
March 21, 2025

I needed some help with a feature on my shopify store so I reached out to support. Max assisted me in a very helpful and professional manner. He was able to answer all of my questions and even checked my website to asses my inquiry. I am very happy with the service that I received in resolving my issue. Even though it was on oversight on my part and everything was in fact working properly but, it was reassuring to know that someone was willing to look into it for me.
Thanks again, Max!

White Peony Organics
United States
10 days using the app
March 20, 2025

Louie was extremely helpful and was patient with my questions.

Hapicura
Malaysia
41 minutes using the app
March 18, 2025

Amazing app so far, and customer service is helpful with a fast response :))

Rokael Beauty
United States
9 days using the app
March 17, 2025

Great app with great support! Thank you, Gyute and the other support staff, for your quick and helpful responses!

MiauMall
Japan
11 days using the app
March 14, 2025

Great and easy to use app absolutely for free no special skills needed, thank you team.

Plush
India
2 days using the app
March 14, 2025

This is the most excited I've been about a plug in app I've installed. Setup was easy and Max from Koala helped test everything with my first discount to make sure it worked.

HawRiverMushrooms
United States
About 1 hour using the app