Koala Upsell Free Gift & BOGO

Koala Upsell Free Gift & BOGO

Reviews (388)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is very easy to set up, even across multiple international stores, with a clean, customizable design for upsell and free‑gift offers. Many report higher order counts, AOV, and conversion rates using automated rules and complex conditions. It integrates smoothly with Shopify, reliably handling inventory and billing. Support is frequently praised as fast, proactive, and open to adding new features based on merchant feedback.

April 11, 2025

Customer support is fast and helpful.

Pickoon
United Arab Emirates
1 day using the app
April 8, 2025

Great app and great and quick support! Hope it develops even more to provide even more options!

Beauty Garden
Croatia
5 months using the app
April 8, 2025

Perfect way to make it easy for people to get a free gift with a purchase.
You can also adjust like EVERYTHING to your liking and according to your brand colours so it matches your shop perfectly.
I LOVE IT

Lovely Gifts By Felicia
Netherlands
2 months using the app
April 2, 2025

It was pretty simple to set up a free gift to auto add to cart, Louie was very helpful when I was trying to change the gift icon on the pop up to a different image.

du you
United States
15 days using the app
April 2, 2025

It was free but now you need to pay to use it

HONOR STORE Ecuador
Ecuador
3 months using the app
ProfitKoala replied April 4, 2025

Hello,

Thank you for your review. We are keen on improving your experience. We are really looking forward to talking to you or receiving more feedback via email.

Looking forward to hearing from you.

Regards,
Koala Gift team

April 1, 2025

great app! works as expected, without any issues. fast and helping support team answered all my questions, well done!

NΛSS
United States
2 months using the app
March 31, 2025

Great app, very user friendly, it help us reward our customers. Very simple to use, really. Customer support is really fast and responsive at any time

beauty-garden.ba
Bosnia & Herzegovina
5 months using the app
March 27, 2025

super quick customer service and the app is working brilliantly!

Just Add Drums
United Kingdom
2 days using the app
Edited April 12, 2025

Great app! Excellent customer service! Alina is patience helped me to solve the issue and explained very well

Sk1ntro
Canada
22 days using the app
March 26, 2025

Early days using the app - very intuitive and anything I didn't immediately grasp the concept of the support team (Thanks MAX!) were very prompt and happy to help me out with!
It appears to be quite a versatile app if you spend the time tweaking the options!

Bib Bob Clothing
United Kingdom
About 5 hours using the app