Koala Upsell Free Gift & BOGO
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (388)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is very easy to set up, even across multiple international stores, with a clean, customizable design for upsell and free‑gift offers. Many report higher order counts, AOV, and conversion rates using automated rules and complex conditions. It integrates smoothly with Shopify, reliably handling inventory and billing. Support is frequently praised as fast, proactive, and open to adding new features based on merchant feedback.
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Super quick and helpful support! Solved our issues in no time.
Used different app for adding automated gifts and it was more complicated. I like the simplicity of this app, very easy to use and customer service is excellent. Thank you!
Gyte from Koala has been super helpful. Solved my pending problem for 2 weeks.
Loving the Koala Gift App so far – really easy to set up and works great with my store.
Big thanks to Max – super helpful and actually took the time to check my gift offer, gave me solid advice on how to improve it, and was really engaged the whole time.
Top support and a great app. Definitely recommend it if you want to offer gifts on your Shopify store!
Really great experience with Max at customer service. He helped me step-by-step to set up my offers and was super patient in making sure everything worked well and that the offer was just as I wanted it! I'll definitely be able to set up my own product offers in the future. Thanks.
The app works brilliantly. The team were unbelievably helpful and fast to solve any queries I had.
The app is really easy to use. I wish it had a couple extra features, but the customer service was GREAT! They jumped in right away, helped me with issues and guided me accordingly. THANK YOU! (Louie) :)
Needed some help to understand how discounts will be added and when I should show the upsell, Donatas helped me in munites.
Louie was great! Customer service took about 3 minutes on a Sunday at 9pm....I wasn't expecting anyone to be available, so I was pleasantly surprised. Louie got me what I needed in about 5 minutes. Great Service!
I’ve been using Koala Upsells & Gifts for my store, and the experience has been fantastic! The app is user-friendly, and the features work seamlessly. Recently, I contacted support with a question, and Max from the team was incredibly helpful—quick response and resolved my issue efficiently.