Reviews (907)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app delivers a smooth, intuitive mobile shopping experience that customers love and use regularly, often boosting sales and engagement through push notifications and live shopping. They highlight fast setup, seamless migration from other platforms, and customizable design matching their store. Long‑term merchants report reliable, fast performance. Support is frequently praised for quick issue resolution, technical handling, and strategic guidance, making it a highly recommended tool.

November 26, 2024

La experiencia con Vajro ha sido bastante positiva. La plataforma es intuitiva y ofrece herramientas útiles para gestionar y personalizar nuestra tienda en línea. Aunque inicialmente noté cierta complejidad al editar widgets, el equipo de soporte fue muy receptivo y me informó que están trabajando en una actualización para mejorar aún más la experiencia. Esto demuestra su compromiso con el cliente.
Recomendaría esta aplicación por su funcionalidad y el excelente servicio al cliente.

Deer Beads Store
United States
Over 2 years using the app
November 18, 2024

As newcomers to Vajro and the world of app development for our business, we have been thoroughly impressed with our experience so far. The team has been incredibly supportive and responsive, guiding us through each step of the process. The product itself is user-friendly and packed with features that align perfectly with our needs. We’re excited about the potential of our app and can’t wait to launch it soon!

Madras Sarees
India
5 days using the app
November 8, 2024

We've been a client of Vajro - Mobile App Builder for a few years now and have had great success with our app as well as any issues and customization the Varjo team has helped us with. Their response to submitting information to each of the hosting platforms has been quick and easy! They respond to the chat within minutes and are able to help with any questions that arise. The app itself is a great way to get a nice, simple app of your Shopify store onto the Apple App Store and Google Play store.

Knot & Rope Supply
United States
Over 1 year using the app
July 10, 2024

The Vajro team makes it very easy to get your app up and running in a matter of days! I made the switch from CommentSold and they made it super easy. Great customer service, they have 24/7 chat support and the app is fully customizable to your liking.

Margo Boutique
United States
27 days using the app
Superfans.io replied November 15, 2024

Hi Margo Boutique Team,
We're delighted to hear that you found the switch to Vajro to be super easy. Our team is always here to help, and we're glad you appreciate our 24/7 chat support and customizable app features.

Regards,
Mohit
Team Vajro

June 19, 2024

Very Easy Migration from a Different App platform to Vajro. Very informative and helpful with migration. Highly Recommended. One of the reasons why i decided to migrate my current app to Vajro was the different options they have for push notifications and keeping in touch with customers.

My Pretty in Pink
United States
About 4 hours using the app
Superfans.io replied July 15, 2024

Hi My Pretty in Pink Team,
We're thrilled to hear about your smooth migration to Vajro and that you found our options for push notifications and customer engagement beneficial. We appreciate your recommendation.

Regards,
Gopal
Team Vajro

May 23, 2024

I have been using CommentSold for live selling and as an app for years. Since CommentSold and Shopify are breaking up, I spent a lot of time researching alternatives. I had several calls with the Vajro team and asked approximately 1000000 questions. Not only was the team knowledgeable and took the time to demo all of the features, they answered all of my questions and followed up with me as well.

When I decided to go with Vajro, the transition was super simple. They helped me to pick the best level of service for my company as well as walked me through getting all my developer account up to date and current. The team at Vajro is unmated and super helpful. I am super excited to move my business forward with all their integrations with so many other Shopify Apps as well as making it easier for me to reach my customers and convert sales!

Erin.Lane Bags
United States
About 2 hours using the app
Superfans.io replied June 19, 2024

Hi Erin Lane Bags Team,
Thank you for your glowing review! We're delighted to hear that your transition to Vajro was seamless and that our team was able to address all your questions. It's great to know that our integrations with Shopify apps are helping you reach your customers and boost sales. We look forward to continuing to support your business growth!

Regards,
Sumit
Vajro

Edited June 10, 2025

Choosing the right mobile app for our store took time, but we’re glad we went with Vajro. From UI/UX to pricing—and most importantly, the dedicated and responsive Vajro team—they ensured our app was built exactly to our needs, quickly and efficiently. The experience has been seamless and truly 5-star. We highly recommend Vajro to anyone looking for a mobile app solution.

KKGROUPS
India
Over 1 year using the app
Superfans.io replied May 23, 2024

Hi KK Groups Team,
We're thrilled to hear that you've had a positive experience with us and that you appreciate the simplicity of setting up your new app. Our team is dedicated to providing exceptional support and ensuring that you have all the assistance you need.

Regards,
Tara
Team Vajro

Edited February 7, 2025

***Update - we have been using Vajro for over 6 months now and it truly is the best out there. The functionality and customer service far surpasses Comment Sold and we highly recommend this app for anyone looking for an app builder with live selling function.***

I am currently in the onboarding process, but this is already the best decision I have made in a long time! They make it so easy to start up and I already feel like we are in great hands. We have made the switch from Comment Sold, and I think we are gonna really like it here!

On the Go Boutique LLC
United States
9 months using the app
Superfans.io replied May 23, 2024

Hi On the Go Boutique Team ,
Thank you for your wonderful feedback! We're delighted to hear that you're having a smooth onboarding process and that you feel confident in your decision to switch to Vajro. We're committed to ensuring you have a great experience, and we look forward to supporting you every step of the way.

Regards
Sumit
Team Vajro

May 9, 2024

If I could give Vajro a 10 star review, I would! We just changed over from Plobal and I do not have any developer background skills and Porselvi made the process extremely seamless. In 1 hour we updated everything to make the change over and in less than 48 hours our new app was ready to go. Look forward to using Vajro for our business growth.

Supermarket Italy
United States
9 days using the app
Superfans.io replied June 19, 2024

Hi Supermarket Italy Team,
Thank you for your incredible review! We’re thrilled to hear that your transition to Vajro was seamless. It’s great to know that our team made the process easy for you. We look forward to supporting your business growth with Vajro!

Regards,
Sumit
Team Vajro

April 11, 2024

I spent months communicating with this team back in 2022. They promised great features if I subscribed to their premium tier and we would get custom made banners and sections on our product pages. So fast forward to 2024, after paying the fees for over 12 months, including full fees for over 8 months, no one implemented ANYTHING on our app, and we NEVER made a sale as customers found it too difficult to use as no information was in our product page. Every single time I contacted them, they would give me an account manager to tell me what they would do, but weeks after weeks, months after months, nothing every happened, and the app opening time was over 10 seconds long, customers do not have any interest in using our app. Then after I asked for a full refund for the past year, they scheduled a call with me promising not to charge us for the next 6-8 months while fixing everything for us. Then they did at least add some functional sections to our product pages, they changed our opening screen to what we don't want to keep. At the same time, never received a refund, and they continue to charge us. If the refund or fee waiver isn't done, then we may initiate a complaint process for a chargeback for all the fees we have paid.

No Face Skincare
Australia
Over 1 year using the app