VanChat AI Chat & AI Chatbot

VanChat AI Chat & AI Chatbot

Reviews (120)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this AI chat assistant greatly reduces support workload, often handling most inquiries from pre‑sales to order tracking. Many report higher sales and conversions, calling it like a 24/7 top salesperson that proactively recommends products and offers discounts. They highlight quick training on store data, strong compliance controls, natural multilingual replies, smooth handoff to human agents, stable performance, and responsive, feature‑driven support.

Edited December 29, 2024

The best AI bot for your Shopify store is undoubtedly a game changer in optimizing your online retail experience. It is not only easy to set up, making it accessible for users of all technical backgrounds, but it is also packed with a wide array of features designed to enhance customer engagement and streamline operations. Investing your resources in this innovative tool is money well spent; you won’t regret it, as it will significantly improve your store’s efficiency and ultimately lead to increased sales and customer satisfaction. Support is world-class and incredibly helpful. They are always ready to assist us, any day and at any time.

Jungle Aquatics Pet Superstore
South Africa
3 months using the app
September 10, 2024

Best Chatbot I've Ever Used!

After trying many AI chatbots, this one stands out as the absolute best. Its intelligence and accuracy are unmatched, providing consistently helpful and insightful responses. The natural language processing is impressive, making conversations feel remarkably human-like.

What truly sets this chatbot apart is the excellent support team. They're quick to respond and always helpful, ensuring a smooth user experience.

This chatbot isn't just meeting expectations – it's exceeding them. It's a promising product that's continuously improving. For anyone seeking a top-tier chatbot solution, look no further. Highly recommended!

AroSport
Israel
1 day using the app
VanChat replied September 25, 2024

We truly appreciate your feedback, and it’s wonderful to hear you’re enjoying VanChat's capabilities! The "human-like" quality you mentioned is the result of not only powerful AI but also our targeted improvements for smoother, context-specific conversations in the e-commerce landscape. From nuanced product details to consistent order tracking flows, we've worked to address the challenges unique to online shopping.Thanks for your support—more exciting updates are on the way!

October 24, 2025

Uso Vanchat da diverso tempo e funziona benissimo! Migliorano sempre , grandi

Edbellessere S.r.l.
Italy
11 months using the app
August 27, 2025

Vanchat funziona benissimo! Nel tempo non fa che migliorare e migliorare, è sorprendente ed estremamente utile per rispondere a tutti i clienti

Mito
Italy
8 months using the app
Edited September 20, 2025

VanChat is pretty impressive. We are really enthoustic about VanChat. Training the chat is very easy. If you have questions they respons quickly.

Manandshaving
Belgium
About 2 months using the app
July 10, 2025

Testujemy i jesteśmy zadowoleni

ledmesee.com
Poland
6 days using the app
February 3, 2025

Desde el chat de atención de la misma app, tardaba en contestar minutos largos, no me dan prueba gratis sin asumir costo si no me gusta, no es cual es su plan para encantar clientes, pero no resulta pagar por algo que no se si va a funcionar bien para mi, y si este es el soporte que dan, no puede causar interés, la idea era buena, pero...

https://www.cromaonline.cl/
Chile
13 minutes using the app
January 2, 2025

Just downloaded this app (2 weeks) and i am very happy with the results. Vanchat customerservice is very assistive in finetuning our customers experience. I definatelty recommend and will install on my other 4 stores once they have enough traffic. Well earned 5 stars!

BBQ-Plancha.nl
Netherlands
10 days using the app
July 17, 2024

The AI ​​function of this app has helped us solve many problems of customers. I highly recommend it to everyone.

Magic Motion
United States
About 2 months using the app
VanChat replied September 25, 2024

We're so glad to hear that VanChat's AI has made a difference for your business! Your recommendation truly encourages us to keep improving.

Edited March 13, 2026

Ahorra mucho trabajo y ayuda con la venta

MARO JEWELRY
United States
14 days using the app