Reviews (239)

Overall rating
4.5
Counts per rating level
  • 86% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a major time-saver and “game changer” for managing large catalogs across Etsy and Shopify. They highlight powerful bulk editing for product data, variants, and profiles, plus easy cross-channel syncing that replaces multiple tools. AI features for copy, SEO, and images are praised as platform-aware. Many find it far easier than Shopify’s native tools, and describe support as fast, hands-on, and highly responsive.

April 1, 2019

This app is amazing! I have used their Etsy version for a while and am so glad they have it for Shopify now too! This app saves me so much time that I would be willing to pay for it! The app is very extensive and you want to pay attention when you are setting things up to not override your info you don't want to change. The profiles options help with being able to do similar updates super easy. I have a few different sets of products that I have to update with different info and the profiles makes it easy to make these quick changes without having to program the settings in each time. Pretty much anything you would want to update on your shop you can do a lot quicker and more efficient with this app. I am in the process of moving my website to Shopify and this app made moving around 900 listings with each one having 98 variations easy to do in a few hours instead of months. I have had to reach out for help with various things and Justin is super responsive and answers pretty much any time of the day and has always taken care of my issues or answered my questions completely. I cannot say enough good things about this app!

Smashing Ink
United States
About 1 month using the app
March 3, 2023

When I say that Vela's new features nearly made me cry tears of joy, it is NOT an exaggeration. Being a one woman show, I have literally hundreds of items that just never get listed, or take a year or more to list. When I would sit down previously and list my item in Etsy and then in Shopify it would take me an hour plus for each item, so I would rarely take the time out to do so as I needed to be in the studio making jewerly instead. With Vela Create and Vela Profiles it takes me MINUTES to list something new. I can pop up a few listings easily on my laptop while I watch tv with the family instead of taking a whole day out to try to get new items up or just never listing them and losing the chance at revenue. I've used vela on and off for years and it's always been handy, but Create and Profiles are an absolute game changer. Another huge plus is Vela serving as a workaround to Etsy not allowing roles or assistants to access our shop if they are not at your IP address. I recently hired a virtual assistant in another country and she can log into Vela to help with my Etsy without the risk of Etsy shutting me down. Vela is an absolutely necessary tool for your toolbox if you want to streamline your business and spend your time where it counts.

Ashley Lozano Jewelry
United States
11 months using the app
Edited January 4, 2023

I've been using Vela for awhile now and I would highly recommend it to anyone who sells on multiple e-commerce platforms. It's a great bulk product management software that allows me to manage my Etsy and Shopify products easily. I love the bulk product editing feature, variation profiles and Etsy product importer feature the most. This is a must have app for Etsy shop owners who are wanting to move their products to Shopify without a huge headache. I had a question late in the evening and clicked on their chat support button and was instantly connected with a live person. Not only did they answer, they sent me a link to log in remotely so they could show me how to do the task I was needing to do. Amazing customer service! I am so thankful for Justin taking the time to show me all the great new features Vela has to offer. They regularly update their software which anyone who sells on Etsy realizes this is important because changing products on Etsy is time consuming. These changes can be made quickly through Vela. Honestly, as long term user who has high expectations, Vela regularly exceeds them. The monthly subscription is well worth it, as it literally saves me hours of work by not having to go through and update and add my products manually. Very pleased with this product.

Weefers
United States
Almost 4 years using the app
September 1, 2021

removed all the tags from my shop, the support were not helping and just made it worse :( I use it in my Etsy shops but I think it is not a good app for shopify.

Anabella Women
Israel
5 months using the app
August 27, 2018

Vela is a great ease of use bulk editing app that has saves so much work.
It is intuitive and keeps getting better.
The support is personal and really responsive also.

Prints Morville
United States
8 months using the app
April 27, 2021

This app and company is the best product bulk editing app in the world. There is literally nothing like this. You can divide your products into profiles and change things so fast. Can't recommend enough.

Custom Decor Direct
United States
3 minutes using the app
Edited March 8, 2019

This app has saved me hundreds and hundreds of hours of work. I absolutely love it. Takes a little bit to work it all out, but if you have any questions to Vela team reply very quickly through their in-app chat.

Retropilot
Australia
About 2 months using the app
Edited August 13, 2019

For having a really simple UI, it's surprisingly useful. Really efficient for simple changes. The fields you can select to change are all the fields that are on the Shopify CSV file. There's even a Find and Replace

Mk Beauty Club
United States
7 months using the app
January 29, 2019

WAY better than Bulk Editor and SUPER easy to use with the ability to create a Variation profile quickly and then apply it to any and all products you need. Drag and drop functionality. Just saved me a full day of work all in 5 min! Plus great support on chat!

JewelryLab
United States
24 minutes using the app
July 13, 2019

It might be a decent app is you could see what you were doing. Why on earth they choose to make the text a pale, pale grey is beyond me. It takes me just as long trying to see the tiny, pale grey text s it does to just edit in Shopify. Horrible design decision.

DAMALI by GemstoneGifts Handmade Jewelry
United States
About 13 hours using the app