Reviews (238)

Overall rating
4.5
Counts per rating level
  • 86% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a major time-saver and “game changer” for managing large catalogs across Etsy and Shopify. They highlight powerful bulk editing for product data, variants, and profiles, plus easy cross-channel syncing that replaces multiple tools. AI features for copy, SEO, and images are praised as platform-aware. Many find it far easier than Shopify’s native tools, and describe support as fast, hands-on, and highly responsive.

March 25, 2024

If you’ve been dreading updating your shop because of the time it takes to manually open, change, save and close a ton of listings, then this app is for you!! It’s been a huge time saver for both my Etsy shops and also my Shopify store. Even if all it did was bulk editing, it would have been worth it. The fact that it can also sync listings between my stores is epic! Love it. Totally recommend it.

AonCelticArt — explore books & artwork by Cari Buziak
Canada
8 days using the app
February 8, 2024

I love this app, it saves me SO MUCH time. I've always had a good experience with support if/when needed, too, which is very important. Like many others I've used this app from (nearly?) the beginning, and nobody like price increases, but as a business owner I understand it is necessary. Plus, this is one of the most valuable apps I use, and I very much appreciate the discount and sliding scale pricing. I look forward to future updates and functions to be added!

Candyland Studio
United States
Over 3 years using the app
January 29, 2024

Thought this was a great tool at first. Used it for my Etsy shop and Shopify store, but the price change aspect of it deserves 0 stars. Despite ensuring I selected every single product in my stores, it failed to change the prices across every single product, leaving me with some products increased and others not. The most frustrating part was having no way of knowing which items it had missed - this resulted in me making losses on some orders as the prices were now not high enough to cope with the Black Friday offers I gave out (thinking I had increased all of my prices!!). When I reached out to Vela customer services they were useless and didn't even bother to reply to my latest email, so I simply deleted the app and now pricing across thousands of products is a complete mess... Vela - if your system can't cope with the volume of products a store like mine has, you need to make this clear. My pricing is now a shambles and I have to manually amend pricing as and when I spot it.

Pretty in Print Art Ltd
United Kingdom
About 1 year using the app
January 18, 2024

Hands down one of my best business tool. I use Vela for Etsy and Shopify and it's the one tool that saves me so much time. Vela support is excellent and have always solved my problem quickly. I highly recommend any business owner to try out Vela!

Cozy Bee Studio
United States
About 2 months using the app
November 21, 2023

So far I'm beyond happy with this App. I've been doing some overhauls with my shops and the work was daunting. Vela is making this overhaul SO MUCH easier and faster. I'm still getting the hang of it, but just the little I've done with it has been incredible.

Tiny Toes Design
United States
7 days using the app
November 17, 2023

They used to be free. Then they started charging $10/month which was worth it (even with a Shopify store and Etsy - so I had to pay double). Now they are raising their prices again. I'd have to pay $45+ a month to use this app. 100% NOT worth it.

Willow Grace Stickers
United States
About 1 year using the app
Vela replied November 21, 2023

To clarify a few points raised in this user's review, it is true that we recently introduced a new pricing model, https://getvela.com/pricing. The new model sets pricing based on the number of listings per shop as It is simply more expensive, in terms of both time and resources, for us to support larger shops, and thus, we have updated our pricing model to reflect this reality.

This is our first price increase since our initial launch two years ago, and we did so, along with releasing a ton of new features now available to all users. I have no doubt that if you compare the price of Vela for the functionality provided, it's incredibly fair, and we have a lot more to come.

Finally, we provided a lifetime discount to all existing users (including this user), so her price would actually be $16, not $45.

November 16, 2023

This app has changed our whole business. What once was a tedious and grueling task of changing over 1200 SKU across several platforms, Vela has made it simple and easy to manage. I have reached out a few times over the past year and the developers are responsive and easy to work with. Much appreciative!! This is by far my most favorite app and integration tool. EVER...

Benoit's Design Co.
United States
9 months using the app
September 14, 2023

WOW this app brilliant, just works and has saved me valuable time.
Having had this app only a short time, I have used it for bulk editing on both my Shopify sites.
I have used it for the following;
Bulk editing my prices to add on 20% vat
Copied a compleat collection of 110 products with variations, edited the descriptions and moved them to a new collection.
Bulk removed photos from collections.
Added a new products with variants to two collections.
As for using the app there is a lot of very helpful tutorial videos.

The Polished Plaster Company
United Kingdom
2 days using the app
September 12, 2023

The app worked fine for what we were using it for. As we learned more and wanted to streamline our processes, we found a quicker and more efficient way to do so. When contacting support on the best way to remove the profiles we had attached to products, we were told to create a blank profile and it would override all the other profiles. We were not told this would 0 out all the inventory, change all the prices to 0, and remove all the SKUs and UPCS input for every product. Now, we have to spend days catching up and correcting all the issues to our whole online store.

Route 66 Comics & Collectibles
United States
10 months using the app
September 12, 2023

On my 3rd month of using Vela now and I can't imagine being without it now. If you want to update existing products or upload new ones, this will save you endless hours and completely streamline the process for you. Their in app support is always on hand to help with technical questions and their archive of how-to videos is comprehensive and invaluable.

For reference, I am the marketing director for a high volume, high value Shopify store. I have used and tested many Shopify apps over the years and this one is a unicorn. For $10 a month, we are saving 10s if not hundreds of hours a week.

Hydes Leather
Canada
4 months using the app