Reviews (321)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for handling complex shipping needs that Shopify can’t, like mixed carts, fragile vs perishable items, vendor‑specific rules, and regional restrictions. They praise its flexible rule engine, accurate rate calculations, and reliable performance under heavy volume. While setup can be complex, merchants find it intuitive with clear documentation, unlimited test mode, and exceptional, proactive support that often helps configure stores and add new logic.

June 27, 2021

Awesome app! Used it to separate Live items and Non live items since they both ship different. Also to give each type a different Free shipping price. Something I couldn't do with the built in Shopify shipping. Molly was a HUGE help as well!

SaltCritters
United States
2 days using the app
July 27, 2022

Very useful app that we rely upon daily. But best of all has been the quick and helpful Customer Support team that can help us figure out unusual situations where we need a little extra help with our international shipping. Highly recommended.

MiaDonna
United States
Over 4 years using the app
October 9, 2022

This app does exactly what I needed it to do and I managed to add Royal Mail shipping and set it up so it wasn't charging far too much postage like Shopify was doing. I had a few issues setting it up but Molly gave amazing support over email.

Super Dog Accessories
United Kingdom
2 days using the app
April 28, 2022

This app is a lot easier to use than I thought. I wanted to provide special shipping services for certain products I offer, and it was so easy to set up. If you ever get the chance to work with Molly, she is amazing. Such a rad app and very useful!

Max Muscle Nutrition
United States
Over 1 year using the app
December 11, 2020

This app is incredible - the features are crucial for my business and the tech support is truly unparalleled. Molly is always incredibly prompt in responding to me via email and phone and answers ALL of my questions... there are plenty! Thank you Molly!!

Yvonne's Vegan Kitchen
United States
About 2 years using the app
July 30, 2020

Absolutely simple interface that enables some neat-o trickery with your shipping rates. Our store uses a simple implementation of their tool but the possibilities are truly great. The devs are also quite responsive if you're ever if need of any help or guidance.

Grand Coffee SF
United States
24 days using the app
May 8, 2017

For those who have no programming experience like myself, this app is for you. I had sales drop off because of a shipping problem and this application solved it. Super straightforward and Brian from customer service was very helpful. It's an app anyone can use!

Cherry Bombe
United States
5 days using the app
May 18, 2018

Super powerful. Shopify's built in shipping utility left us with a rather large problem in how we charged shipping for one overweight item in particular.

This app saved the day and Brian was a huge help in making sure I had everything up and running properly.

Northwest Diesel
United States
2 days using the app
February 19, 2019

After struggling for a whole day to find an app that did exactly what I needed - I installed this. After getting most of the way through it, I contacted support and he walked me through the last steps on the same day I sent for help! Love the support. Thanks Heaps

Strictly Outdoors
New Zealand
About 13 hours using the app
February 11, 2022

Great app for shipping different types products together, where you need certain rules applied to reliably automate combining products with different shipping rates sizes etc... Great customer support in terms of getting setup and making adjustments in the future.

The Incredible Seed Company Ltd.
Canada
Over 3 years using the app