Reviews (321)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for handling complex shipping needs that Shopify can’t, like mixed carts, fragile vs perishable items, vendor‑specific rules, and regional restrictions. They praise its flexible rule engine, accurate rate calculations, and reliable performance under heavy volume. While setup can be complex, merchants find it intuitive with clear documentation, unlimited test mode, and exceptional, proactive support that often helps configure stores and add new logic.

April 4, 2019

The app is awesome, fully loaded with so many options that virtually you can do exactly what you want with your shipping fees. Most importantly, the support is stellar, and one of the fastest I have experienced so far with the many apps I have used in the Shopify ecosystem.

La Compagnie des Cartes
France
7 months using the app
Edited June 19, 2019

Advanced shipping rules has helped us with complicated International shipping issues. It has helped us to expand our International business. Brian Dillon has been super helpful whenever we have encountered anything we needed help with. Would definitely recommend this app.

Poepke
Australia
Over 1 year using the app
December 18, 2020

Really great support! I had some setup issues with my account (it was all on my side) and they were able to resolve the issues quickly to get me setup properly. They even offered a nice incentive to sign up for a plan. I'm really impressed with both the app and their service.

bakedelf
United States
About 19 hours using the app
Edited April 12, 2019

Excellent customer service/support - when we needed support setting up the rules, Brian & team promptly reached out to us and patiently answered all our questions. Plus, the app is great and it works perfectly for what we need. The installation process was easy and intuitive.

Alice + Whittles
Canada
About 3 hours using the app
December 18, 2019

We use this app to set up custom rates and exceptions for the various brands that we carry. Their customer support is quick and thorough. I was confused about some blended rates, called and was connected with someone right away and my questions were answered in minutes. Thanks!

A+R
United States
11 months using the app
February 4, 2020

I have used this app twice now. I literally don't know WHAT I would have done without it. It has handled all my unique shipping scenarios in a way that Shopify alone just can't. I am so grateful for Advanced Shipping Rules and the staff are super helpful. I couldn't be happier.

Super Salve Co.
United States
7 months using the app
February 22, 2021

The app has amazing functions, but simple & hassle free UI/UX to set up your own shipping rules. On top of that, they have the smartest customer service I've ever experienced. Thank you Molly. I definitely recommend this app to whom want to build their own shipping rules easily.

eotd JP
Japan
14 days using the app
September 8, 2021

Excellent choice if you are looking for a highly-customised shipping rates solution. Its logic and rule-based rate system is highly customisable. The support team is also very responsive and provides fast responses. Thank you, ASR for such a wonderful app and amazing support along the way!

India At Home
Australia
12 days using the app
January 22, 2018

Excellent app, it does exactly what we needed which was to make certain products a flat shipping price while others are based on weight and have the blended shipping rates calculate properly at checkout (Shopify's cart can't do this). Customer service is quick to reply which is an added bonus. A+

7 Bucks A Pop
United States
5 months using the app
September 28, 2021

Used this app for setting different shipping rates for fragile items and non fragile items. Added a weight based rate so if customers added many items to cart they would be charged accordingly. Molly from customer support was very helpful in setting up the app and answered any questions I had quickly.

Sunstreet
Philippines
2 months using the app