Reviews (143)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a high‑impact virtual salesperson that answers detailed product questions 24/7, in multiple languages, and guides shoppers to the right items. Many report higher conversions, significant bot‑driven revenue, and fewer abandoned carts, especially for complex catalogs. Merchants like the quick Shopify setup, customization (flows, tone, offers, recovery), strong analytics, and responsive support that helps optimize performance and automate post‑purchase tasks.

August 14, 2024

It is a decent app in the market at this time. It surprised me with some nice technical answers. But at times it can be very stupid. But the support team is able to reduce its stupidity upon request. overall I do recommend the app.

DELIGHT OptoElectronics Pte. Ltd
Singapore
2 months using the app
Verifast replied December 28, 2024

We appreciate your honest feedback and your patience as we fine-tune the AI to meet your needs. Your support helps us improve, and we’re glad the technical answers have been a pleasant surprise!

March 5, 2024

Verifast team has been super helpful with the set up which did not take more than a day for us. It has elevated the customer experience on our website and we would definitely recommend partnering with them.

Skinvest
India
21 days using the app
Verifast replied December 28, 2024

We’re so pleased to hear that Verifast AI has elevated your customer experience and also the AI Chatbot was easy to set up. Thank you for your kind feedback—it means a lot to us!

June 8, 2026

We added Verifast AI to our store a few months ago, and it quickly became one of the most useful tools in our stack. The chatbot handles customer questions instantly, helps shoppers find the right products faster, and significantly reduces the load on our support team. We've also seen better engagement and a noticeable improvement in conversions since implementing it.

Vedobi India
India
27 days using the app
January 29, 2026

Verifast AI is like adding a superstar salesperson to our website. It expertly guides visitors by instantly suggesting the products that best fit their needs, which keeps them engaged and exploring longer. The real-time chat feature is incredibly helpful for answering customer questions, resolving issues on the spot, and preventing abandoned carts. It’s a powerful, seamless tool that genuinely boosts sales and improves the shopping experience. A fantastic investment for any online store.

pluss.in
India
27 days using the app
Verifast replied April 15, 2026

Thanks for the love! A superstar salesperson who never sleeps, never takes a break, and always knows your catalog: that's Verifast AI chatbot working for you 24/7.

August 8, 2025

There’s a reason Verifast is the go-to for health and wellness brands—they truly understand the space.
In no time, we saw a real difference in how efficiently we could engage with our customers. Their AI doesn't just answer questions—it enhances the entire experience and drives meaningful results.
Verifast just gets it, and the impact on Neuherbs has been incredible.

Neuherbs
India
2 months using the app
Verifast replied April 15, 2026

Health and wellness brands need an AI that speaks their language. Proud to be Neuherbs' partner in making every customer conversation count!

January 28, 2025

Exceptional Customer Insights and Support.

Verifast AI has truly transformed our operations. The chatbot effectively engages visitors while gathering and analyzing data on customer preferences. The Verifast team is outstanding—any changes we request are implemented swiftly, often within hours. Moreover, their monthly success reports offer clear insights into customer interests, enabling us to make informed decisions and enhance our strategies.

If you’re looking for a powerful AI solution that enhances customer engagement and provides actionable data, Verifast AI is the perfect choice!

Make Your Own Perfume
India
About 1 month using the app
Verifast replied March 29, 2025

We’re thrilled Verifast AI is transforming your operations and driving engagement with actionable insights! Thanks for the great feedback on our team’s support and quick responses.

December 23, 2024

The Verifast AI chatbot enhances customer service efficiently while also generating valuable leads and offering personalized recommendations. One of its standout features is powerful analytics that provide insights into customer behaviors and preferences, helping us improve our product offerings. Verifast AI is more than just a chatbot; it feels like having a dedicated team member who genuinely understands what our customers need. I highly recommend it for any online store looking to boost sales and improve customer satisfaction.

Healing Hands
India
5 months using the app
Verifast replied December 28, 2024

Your kind words inspire us to keep improving! We’re thrilled that Verifast AI is enhancing customer service and generating valuable leads for your business. Thank you for choosing us!

October 30, 2024

Verifast AI’s chatbot feels like a direct line to our customers. This AI chatbot doesn’t just engage visitors; it captures their real needs, helping us fine-tune products and personalize marketing. With prompt support and insights that drive growth in online sales, it connects us with our audience in a way that’s both effortless and impactful.

Kilobeaters
India
3 months using the app
Verifast replied November 28, 2024

Happy to know the Verifast AI Chatbot was able to drive engagement and sales.

January 23, 2025

I would like to highly recommend Verifast and their team for their incredible service and support. From start to finish, I have experienced a professional, fast and smooth handling of my case. The team at Verifast is not only knowledgeable and solution-oriented, but they also have a genuine desire to help their customers in the best possible way.

I look forward to continuing to work with you.

Primmeshiper
Sweden
About 1 month using the app
Verifast replied January 24, 2025

Thank you so much for your heartfelt recommendation! We're thrilled to hear that you found our service professional, fast, and smooth from start to finish. We genuinely appreciate your trust in Verifast and look forward to continuing this partnership with you

April 10, 2026

Verifast helped us build a conversational layer that now drives a significant share of our revenue. Over 95% of queries are resolved instantly, reducing support load. Women engage across multiple languages, often switching mid-chat. In just 2 years, this has transformed how users interact with us, making conversations easier, faster, and more human. Thanks to the entire team and esp mention of the Founder Utkarsh and our POC Arpan, for always being there for us !

Team MenoVeda

Menoveda
India
Over 1 year using the app
Verifast replied April 15, 2026

Thrilled to power MenoVeda's multilingual AI shopping experience. Your commitment to making women's health conversations seamless inspires us every day