Reviews (143)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a high‑impact virtual salesperson that answers detailed product questions 24/7, in multiple languages, and guides shoppers to the right items. Many report higher conversions, significant bot‑driven revenue, and fewer abandoned carts, especially for complex catalogs. Merchants like the quick Shopify setup, customization (flows, tone, offers, recovery), strong analytics, and responsive support that helps optimize performance and automate post‑purchase tasks.

April 29, 2024

Using Verifast AI has been a game-changer for our e-commerce store!
Their team offers prompt support and their AI provides personalized recommendations that truly resonate with our customers’ needs. We’ve seen 15% conversions from AI conversations.
Highly recommended for boosting online engagement and sales!

B4brain
India
About 2 months using the app
Verifast replied December 28, 2024

15% conversions from AI-driven conversations is an incredible achievement! We’re grateful to be part of your journey and excited to help you reach even greater milestones

April 23, 2024

It's been a game-changer for us, offering our customers consultations that mimic real human interaction. Thanks to Verifast AI, 14% of chats translated into orders, with continuous improvement each week.
The team is super quick in taking feedback and making changes. Super impressed!

Wellbeing Nutrition
India
2 months using the app
Verifast replied August 17, 2024

Thank you for your amazing feedback! We're delighted that Verifast AI has been a game-changer for your business, driving impressive conversions and mimicking human interactions so well. Our team takes pride in quick response to feedback, and we're thrilled you've noticed continuous improvements.

April 4, 2024

The bot introduces users to a dynamic experience , guiding them properly and ensuring that the user doesn't get lost or confused especially if they are selecting from a wide array of products. Verifast makes sure that the bot is optimized according to business requirements with up-to-date technological trends.

Oleum Cottage
India
About 1 month using the app
Verifast replied December 28, 2024

We’re so happy to hear that our AI Chatbot is making it easier for your customers to navigate your product range! Thank you for your kind words and trust in our team.

March 28, 2024

Surely the best AI sales app.
We are India's largest and oldest Nuts and dried fruits brand. We were able to fulfill our dream of building Dr. Nut with Verifast AI. Dr. Nut is an AI health expert that answers to customer queries and recommends from our wide range of sub-brands based on customer health concerns and goals.
The capability of conversing in all global languages, makes it a must have.

Nutraj
India
3 months using the app
Verifast replied December 28, 2024

Dr. Nut sounds like an amazing addition to your brand, and we’re honored to be part of it! Delivering personalized recommendations across all languages is what we do best. Thank you for letting us support your vision!

March 6, 2024

Verifast AI is a critical omni-channel support and sales channel for us.
As a leading player in the personal hygiene space, Verifast AI has broken the shackles of engagement. Customers feel free in asking intimate questions, which they otherwise hesitate in asking. Our customers love using the AI as they get assisted throughout their purchase journey.
A majority of our sales happen offline, which the Verifast team has seamlessly integrated in their online flow, making the experience completely omni-channel. 100% Recommend.

Pee Safe
India
2 months using the app
Verifast replied December 28, 2024

Helping your customers feel comfortable and supported during their shopping journey is exactly what Verifast AI is here for. Thank you for trusting us to deliver such an impactful experience!

February 24, 2024

We created our custom AI Nutritionist with Verifast!
Our business heavily relies on consultations with nutritionists. We've amassed valuable insights empowering customers to make informed staple choices.
The Verifast's AI sales agent incorporated these insights and replicated the experience of consulting with a nutritionist. The AI probes for health concerns and demographic details. Based on that, it offers highly personalised food options.
We have witnessed a significant uptick in engagement and conversions since then.

Chakki Peesing
India
26 days using the app
Verifast replied December 28, 2024

Turning your nutrition expertise into an AI-driven experience via AI Chat is such a unique and inspiring use case! Thank you for letting Verifast AI play a role in personalizing recommendations and boosting engagement

February 23, 2024

This AI has the power to replace human sales agents!!!
The best part about working with them was that we were able to customise the bot as per our brand identity. Right from the UI, to the message tonality, to the end recommendations, all was easily customizable. The Verifast team was swift in accommodating changes.
We are trying to create an experience for the shoppers as if they are talking directly to me - the founder.

Fabusframes
India
28 days using the app
Verifast replied December 28, 2024

We’re delighted to hear that Verifast AI sales agent is creating a personalized shopping experience for your customers. Thank you for trusting us to reflect your brand identity so seamlessly!

April 11, 2026

We’ve been using Verifast AI on Absolut Pet and it’s been pretty helpful.
The team behind Verifast is easy to work with and the support is great.

Absolut Pet India
India
7 months using the app
Verifast replied April 15, 2026

Pet parents with questions, answers delivered instantly: that's Verifast AI working for Absolut Pet. Thanks for the kind words!

September 9, 2025

Super easy to integrate with our website, and I can set the tonality exactly to match our brand.
The team gets stuff done in no time which is a big up

NICONI
India
3 months using the app
Verifast replied April 15, 2026

Quick setup, brand-matched tonality, fast team: the basics of AI Chatbot done right. Appreciate the shoutout! Really thrilled to see you use our website, instagram and email ai agents as well.

August 8, 2025

It was great working with the very fast team, and they are also working on and upgrading their new features.

House of EM5
India
6 months using the app
Verifast replied April 15, 2026

Always building, always shipping. Thanks for being part of the journey!