Reviews (143)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a high‑impact virtual salesperson that answers detailed product questions 24/7, in multiple languages, and guides shoppers to the right items. Many report higher conversions, significant bot‑driven revenue, and fewer abandoned carts, especially for complex catalogs. Merchants like the quick Shopify setup, customization (flows, tone, offers, recovery), strong analytics, and responsive support that helps optimize performance and automate post‑purchase tasks.

January 9, 2025

This Verifast AI chatbot is changing the game! It handles customer tickets like a pro and even sells some of our top products—it's like having another person on the team. The way it generates leads is amazing grabbing customer info, what they want, and what they need. This helps our marketing folks get in touch with people who are interested. Their success team gives us detailed reports that actually helps us how to make our FAQ pages better. A big shout-out to the Verifast support team—they add any updates in just a few hours.

Maharishi Ayurveda India
India
About 2 months using the app
Verifast replied January 24, 2025

Thank you for your kind words! We’re delighted Verifast AI is handling tickets, driving sales, and generating valuable leads for your team. Your feedback means a lot to us!

January 7, 2025

We chose Verifast AI when we realized that educating customers about our 20+ product categories was a real challenge.

It took just two days to train the bot, and from the third day, we noticed a significant increase in sales. The best part is that it expertly handles repetitive product inquiries, saving us a significant amount of time and effort.

Educating customers on how to use our products and providing product recommendations based on customers' preferences is now easier.

The chatbot offers precise recommendations and useful guidance effortlessly.

& Not to forget the support from the entire team is on point

Highly recommend for D2C brands

Zeroharm
India
3 months using the app
Verifast replied January 9, 2025

We are happy to know that Verifast AI chatbot is solving all forms of customer use cases from support to sales.

December 26, 2024

One of the best things about Verifast AI is the customer insights it provides. Beyond just engaging with visitors, the chatbot collects and analyzes data on what customers are looking for. This has given us a deeper understanding of our audience, helping us refine our product offerings and marketing strategies. It's like having a window into our customers' minds!

Nutrabox India
India
29 days using the app
Verifast replied December 28, 2024

Providing deeper customer insights while refining your strategies? That’s the power of AI chat. We’re thrilled Verifast AI is helping you understand your audience better.

December 25, 2024

"Verifast AI Chatbot acts as a single agent that resolves 90% of all support queries!"

Their support staff is really quick—any upgrades or modifications we require are performed within hours—and it's very simple to personalize. They are even integrated with our CRM, so all leads get instantly pushed there, thus managing two platforms easily. Their customer success team, which provides insightful monthly performance reports, is what makes them unique. We can refine the bot's responses and fine-tune its data with the help of these reports. Our store management is now much more productive and efficient thanks to Verifast!

Dharishah Ayurveda
India
25 days using the app
Verifast replied December 28, 2024

Thank you for your kind words! We’re thrilled Verifast AI Chatbot resolves 90% of queries and integrates seamlessly with your CRM for better support and efficiency.

December 24, 2024

One of the best decisions we made was adding Verifast's AI Chatbot to our store. It’s been a powerful tool for driving incremental online sales. The bot engages with our customers at just the right moments, leading to higher conversion rates and a noticeable bump in our monthly revenue. The team's prompt updates to our feedback, makes it even more sweet.

Benefic
India
8 months using the app
Verifast replied December 28, 2024

We’re genuinely grateful for your trust in Verifast AI Chatbot! Hearing how it’s driving incremental sales and boosting revenue is incredibly rewarding for us. We’ll keep striving to exceed your expectations.

December 19, 2024

We picked the Verifast AI bot thinking, it would be a simple chatbot for answering support questions when we first started using it, but it's much more than that! In a month, it not only handled over 30,000 customer's queries, but it also began converting interested customers. The product suggestions are excellent, and the revenue generated—which is easily trackable on Shopify—has crossed $25000+. Also, they have a fantastic support staff! Any necessary adjustments or changes were completed in a matter of hours.

Krishna's Herbal & Ayurveda
India
About 1 month using the app
Verifast replied December 28, 2024

Wow —30K queries handled and $25K in revenue generated in just one month with our AI agent! We’re so grateful to be part of your success story and can’t wait to see what more we can achieve together.

Edited December 24, 2024

Amazing App! Verifast AI Chatbot is essential for our store, handling queries on health concerns, product usage, and dosages effortlessly. Their seamless Salesforce integration ensures pushing key details like number, concern, and age directly to our CRM. The agile support team is a fantastic bonus!

Decode Age
India
6 months using the app
Verifast replied December 28, 2024

Thank you for your kind words! We’re thrilled that Verifast AI Chatbot is simplifying health queries and integrating seamlessly with your Salesforce CRM. Helping you connect with customers more effectively is what we’re here for!

December 4, 2024

Our team recently started using Verifast AI, and it has truly transformed my business style, The bot streamlines the shopping experience for customers, resulting in a notable 12% increase in conversion rates by engaging with 5,000 customers each month. It efficiently manages customer support and improves sales through precise product recommendations. While it seems unfeasible to respond to all our website visitors' inquiries manually, the Verifast chatbot can handle it effortlessly, saves time and precious sales!

Dr.Rashel
India
About 1 month using the app
Verifast replied December 28, 2024

It’s wonderful to hear that Verifast AI Chatbot is helping you achieve a 12% increase in conversions while saving valuable time. Your feedback means the world to us—thank you for sharing your success!

December 3, 2024

Verifast AI has been a e-shopkeeper for our e-commerce store. The AI chatbot takes care of all customer queries, which has saved our team a lot of time. The personalized product recommendations really help customers decide, and we’ve definitely seen an increase in sales since using it. The AI customer service is spot on, and the support team is always quick to make any updates or changes we need. It’s been a great experience, and the conversational AI has really helped improve customer satisfact

AromaTreasures.com
India
3 months using the app
Verifast replied December 28, 2024

Thank you for letting Verifast AI Chatbot be part of your journey! It’s great to know that our chatbot has become your virtual shopkeeper, helping with customer care and product recommendations. We’re glad it’s made things easier for your team!

Edited November 26, 2024

With Verifast AI Chatbot, we got virtual sales agents. Within a month of going live, the AI bot delivered 8% incremental conversions. This happened while engaging with 100K+ unique visitors monthly. We couldn't believe that one AI tool can solve both sales and support. For any personal care brand, Verifast AI is a must have.

GHAR SOAPS
India
3 months using the app
Verifast replied December 28, 2024

We’re truly excited to see Verifast AI Sales Bot delivering such strong results for your brand! Engaging 100K visitors and driving 8% conversions in just one month is a fantastic milestone. Your words are really encouraging!