Reviews (143)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a high‑impact virtual salesperson that answers detailed product questions 24/7, in multiple languages, and guides shoppers to the right items. Many report higher conversions, significant bot‑driven revenue, and fewer abandoned carts, especially for complex catalogs. Merchants like the quick Shopify setup, customization (flows, tone, offers, recovery), strong analytics, and responsive support that helps optimize performance and automate post‑purchase tasks.

May 18, 2026

Its save lot of bandwidth of my customer care team and Reports are very consolidated and effective!

Whimsy Beauty
India
About 2 months using the app
April 3, 2026

We’ve been using Verifast AI on Vilvah Store and it’s been a great fit for our product range. Since customers often look for clarity around ingredients, skin suitability, and product usage, the bot does a great job of answering these queries and guiding them to the right products. It makes the overall shopping experience smoother and more confident for customers.

It has also reduced a lot of repetitive queries for our team. The Verifast team has been responsive and easy to work with throughout. Overall, it’s been a valuable addition to our customer experience.

Vilvah Store
India
About 1 month using the app
Verifast replied April 15, 2026

Skincare questions around ingredients and suitability answered instantly: that's Verifast AI helping Vilvah customers shop with confidence.

April 3, 2026

As a premium Ayurvedic wellness brand, handling ingredient questions, dosage queries, and dosha-based product recommendations at scale was genuinely hard. Shoppers in the US had specific health concerns and needed real guidance before buying. Verifast changed that completely. It's like having a knowledgeable Ayurveda wellness advisor on call, 24/7. The bot handles personalized product recommendations across our 400+ SKU catalog, clears doubts before purchase, and has reduced repetitive queries by a significant margin. The seamless Shopify integration meant we were up and running in minutes. The Verifast success team has been proactive at every step too. Early days, but the results are already strong.

Sri Sri Tattva
United States
15 days using the app
Verifast replied April 15, 2026

Dosha based recommendations, dosage guidance, 400+ SKUs navigated effortlessly: that's our AI chat acting as your 24/7 Ayurveda wellness advisor. Excited to grow with you!

April 1, 2026

We’ve been using Verifast AI on our store and it’s been especially valuable for guiding customers based on their specific skin concerns. The bot helps users find the right products for issues like acne, pigmentation, or dryness, and even suggests a basic skincare routine, which makes decision-making much easier.
What really stands out is that it continues assisting customers even during non-working hours, so we’re not missing out on engagement or sales. It has reduced a lot of repetitive queries for our team while improving customer confidence. Overall, it’s been a strong addition to both our support and conversions

Dr. Sakhiya's – Advanced Skin Science
India
7 days using the app
Verifast replied April 15, 2026

Acne, pigmentation, dryness: your customers get personalized skincare guidance even at 2am. That's the beauty of an AI chatbot that never clocks out. Appreciate the kind words!

March 30, 2026

We’ve been using Verifast AI on our store and it’s been a meaningful upgrade to how customers interact with our products. Since our catalog has a mix of styles and options, customers often need clarity before buying, the bot does a great job guiding them, answering specific questions, and helping them pick what suits them best. We’ve noticed customers engaging more and making quicker decisions after chatting with it.

It has also reduced a lot of back‑and‑forth for our team, especially around common queries. What stands out is how the Verifast team keeps improving things proactively and is quick to resolve anything we flag. Overall, it feels like a smart extension of our team that’s genuinely helping both experience and conversions.

BRYAN & CANDY
India
7 days using the app
Verifast replied April 15, 2026

Grateful for the partnership! A smart extension of your team that helps shoppers decide faster and keeps improving: that's what we built Verifast AI to be.

March 14, 2026

It’s been great working with the Verifast team.
The AI chatbot has helped us handle thousands of customer queries around sports gear, product details, and recommendations instantly and accurately.

It not only improves the shopping experience but also helps customers quickly find the right products without waiting for support.

A solid solution for brands looking to automate support while still keeping conversations natural and helpful.

Nivia Sports
India
3 months using the app
Verifast replied April 15, 2026

Thousands of sports gear queries handled instantly: that's the power of AI-driven product discovery. Glad to be part of your winning team!

March 9, 2026

We’ve been using Verifast AI on ShaperCult and it’s been a great addition to our store. Since shapewear purchases are very fit‑specific, customers often have questions before buying. The bot helps guide them with product details and sizing, making it easier to choose the right option. It has reduced repetitive queries for our team, and the Verifast team has been quick and helpful whenever we needed support. Overall, it’s been a reliable tool for improving the customer shopping experience.

Shapercult
India
26 days using the app
Verifast replied April 15, 2026

Shapewear sizing questions answered, fit doubts cleared, right product found: that's Verifast AI making confident purchases easy for ShaperCult shoppers!

March 9, 2026

We recently integrated Verifast AI on our store and it’s been a great addition to the customer experience. The bot helps shoppers get quick answers about products and guides them toward the right choices, which makes the buying process much smoother. It has also reduced a lot of repetitive queries for our team. The Verifast team has been responsive and supportive throughout, overall a very helpful tool for our store.

The Flavour Farm
India
24 days using the app
February 2, 2026

We've been using Verifast AI for a month now at Anandi Greens, and it's transformed our customer support for grow bags, seeds, and horticulture products. The chatbot effortlessly guides customers to the right items, answers questions on soil types, planting tips, and usage, while clearing pre-purchase doubts. Our support queries have dropped significantly, and the shopping experience feels seamless. The team has been incredibly helpful and supportive throughout setup and tweaks. It works great as a knowledge base and has created a real impact on customer satisfaction—simple, effective, and perfect for our gardening brand.

Anandi Green's
India
About 2 months using the app
Verifast replied April 15, 2026

Thanks for growing with us! Soil types, planting tips, product picks: watching our AI chatbot become a gardening companion for Anandi Greens customers is exactly the kind of impact we love seeing.

January 23, 2026

We’ve been using Verifast AI on Aroma Cares and it’s been really effective. The chatbot helps customers find the right wellness products, clears doubts instantly, and reduces purchase hesitation. It’s taken a lot of load off our support team and improved the overall shopping experience.

Aroma Care
India
30 days using the app
Verifast replied April 15, 2026

Appreciate the trust! Wellness questions answered, doubts cleared, support load lifted: Aroma Cares customers now shop with confidence thanks to our AI chatbot.