Reviews (143)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a high‑impact virtual salesperson that answers detailed product questions 24/7, in multiple languages, and guides shoppers to the right items. Many report higher conversions, significant bot‑driven revenue, and fewer abandoned carts, especially for complex catalogs. Merchants like the quick Shopify setup, customization (flows, tone, offers, recovery), strong analytics, and responsive support that helps optimize performance and automate post‑purchase tasks.

June 7, 2025

Honestly, I didn’t think it would work this well—especially for an decor and lighting brand like ours. I just added Verifast to see how Gen AI performs, and I’m genuinely impressed. The bot isn’t just answering questions; it’s actually guiding customers through buying things like lamps and decor without any hassle.

What I really appreciate is their success team—they consistently check in with insights and tips to help us train the bot better, and we’re using those suggestions to enhance the experience even further. It’s turned out to be way more beneficial than I ever anticipated!

FIG Living
India
About 1 month using the app
Verifast replied April 15, 2026

Skeptic to believer? That's our favorite kind of journey. Thanks for giving us a shot!

June 2, 2025

We’ve been using Verifast AI on The Better Alt, and honestly, it’s been an amazing experience! The team did a fantastic job customizing the bot’s interface to perfectly match our website, creating a seamless and consistent experience for our users. What really impresses me is that their customer success team reaches out to us every month to review the bot’s performance together. These insights have truly helped us get to know our customers better and improve our FAQ pages. It’s not just a chatbot—it’s a dynamic tool that keeps growing alongside us!

BetterAlt
United States
5 months using the app
Verifast replied April 15, 2026

Custom interface, monthly check-ins, insights that actually improve your FAQs: this is exactly the partnership we strive for. Thrilled to grow with The Better Alt!

May 9, 2025

It's great working with the verifast team.
During our trial itself, it helped us handle 5K+ queries and drive ₹1L+ in sales.
We love it, our customers love it — it's like having a curl care expert on call, 24/7

Manetain Store
India
28 days using the app
Verifast replied April 15, 2026

A curl care expert who never sleeps and already proved itself during trial. That's the Verifast experience. Cheers!

April 24, 2025

Verifast has been a real upgrade ever since we plugged it in.
Our customers now get instant answers to product questions, & the bot has handled 9k+ queries without missing a beat.
We even used the chatbot data to build our FAQ page with real customer questions. Highly recommended!

Asmita Super Markets Pvt. Ltd. (GST# 27AABCA4745J1ZM)
India
21 days using the app
Verifast replied April 15, 2026

Using real customer questions from the AI chatbot to build your FAQ page? Now that's working smart. Glad Verifast is pulling its weight!

April 16, 2025

We started using the Verifast AI Chatbot recently, and it’s been a transforming! The installation was super quick—just plug and play. Customizing the bot to fit our needs was easy, and the weekly reports have been really helpful. We’ve been able to fine-tune the bot around our best-seller products, improving customer experience and sales. The support team is fantastic—any issues are fixed within hours.

Rosier Foods
India
6 months using the app
Verifast replied April 15, 2026

Plug, play, customize, and watch it sell: that's the Verifast promise. Weekly reports and same-day support fixes? Just how we roll. Welcome aboard!

April 8, 2025

Verifast AI has been a solid addition to our store. In under a month, the ai chatbot has handled over 20k queries and closed ₹5.5L+ worth of sales—without any human involvement. The setup was quick & personalized (zero coding) plus the support team has been super responsive throughout. Highly recommend if you're looking to scale conversations without burning money on headcount.

Jeenasikho Shop
India
2 months using the app
Verifast replied April 15, 2026

Scale conversations without scaling headcount: that's the whole point. Glad the AI chatbot is delivering on the promise!

March 21, 2025

We were already using Verifast AI on our main Ayurveda-based website and absolutely loved it! The chatbot makes shopping incredibly easy by instantly assisting customers in finding the best wellness and skincare products. Additionally, it manages order tracking, post-purchase inquiries, and frequently asked questions with ease, saving us from having to repeat the same responses. The best aspect is their support staff is always quick to make adjustments, and their success team keeps in touch to inform us of new features.

Girlyveda
India
28 days using the app
Verifast replied March 29, 2025

We’re thrilled Verifast AI is making shopping seamless and support efficient for your Ayurveda site! Thanks for appreciating our team’s quick support and updates.

March 20, 2025

I was actually going through customers queries and what I find is this AI chatbot actually takes the hassle out of shopping by effortlessly guiding customers to the right products and providing instant answers to their questions. It even assists with tracking orders, and offering post-sales support, even in the off-office hours. The success team meets with us regularly, keeping us in the loop about new features and helping us maximize the bot's potential. Nice work Verifast team.

Havintha
India
27 days using the app
Verifast replied March 29, 2025

It’s awesome to hear how Verifast AI Chatbot is streamlining shopping and support for you! Thanks for appreciating our team’s efforts in keeping you updated and maximizing the bot’s potential.

March 20, 2025

It's only been a month since we integrated Verifast AI's chatbot into our website, and the results have been impressive. Our sales have seen a boost, and the comprehensive reports from the Verifast team have allowed us to improve our blog content and product descriptions. The chatbot does a fantastic job of helping customers with product recommendations and dosage advice, which has increased customer satisfaction. Additionally, its smooth connection to healthcare professionals provides our users with timely medical guidance. All in all, Verifast AI has truly transformed our business

Baidyanath
India
2 months using the app
Verifast replied March 29, 2025

We’re thrilled to hear how Verifast AI Chatbot has transformed your business! It’s great to see the boost in sales, improved content, and enhanced customer satisfaction.

March 19, 2025

Verifast didn’t just plug in a chatbot—they actually personalized the UI to match our brand. They built a custom ‘Let’s Chat’ button that feels like it belongs on Boldfit’s site. This AI chatbot handles customer queries fast, helps with product picks, and even reduces drop-offs. Super smooth. Super helpful Teamm, Helped solve Most of out Customer Queries

Bling Brands
India
4 months using the app
Verifast replied March 29, 2025

Thank you for the great feedback! We're glad Verifast AI is enhancing Boldfit’s customer experience and driving smooth, effective support.