CBB Video Background

CBB Video Background

Reviews (81)

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
June 15, 2022

Excellent app and great customer service. Our website can now display YouTube videos without the unsightly YouTube navigation. Highly recommend!

Pamela Lauz Jewellery
Canada
4 days using the app
Code Black Belt replied June 16, 2022

Thank you so much for your amazing review. We are always here to listen to our merchants and to give them the best experience with our app in terms of functionality and customer service...Cheers 🎉

May 12, 2023

Very responsive customer service from Valentina who got back to us with our implementation questions within minutes.

WICK Fragrances
South Africa
About 3 hours using the app
Code Black Belt replied May 15, 2023

Thanks so much for the great review of the app and our support team! Glad to hear that valentina went the extra mile.

Very much appreciated. Always at your service 24/7,

All the best,
Customer Success Team I Shop Circle

June 16, 2021

Great app that did exactly what I needed it to. Support was also a big help. Highly recommended for anyone wanting to add videos to their store.

Squid Industries
United States
10 months using the app
Code Black Belt replied July 13, 2021

Thank you so much for your feedback and for trusting us. We are always striving to provide you with the best support experience, along with quality and reliable apps. So, getting such positive comments means the world to us. Thanks for helping us grow!🙌

All the best,
The Incubate Team

June 27, 2023

A free, simple app that just works. amazing customer service as well as helped me with everything I needed at no extra cost! Definitely recommend!

AREVIIA
United States
8 days using the app
Code Black Belt replied June 28, 2023

Thank you for taking the time to leave us this amazing 5-star review! It's our pleasure to hear that you found our app very useful and that our amazing Support Team hit the mark for you.

Always at your service 24/7!

Have a lovely day,
Customer Success Team | Shop Circle

May 18, 2022

Great service, affordable product, no complaints! ...................................................

Heartwood Farm & Cidery
Canada
8 months using the app
Code Black Belt replied May 19, 2022

We love to provide the best service we can, and getting such positive feedback means the world to us. Thanks so much! 🙌

October 20, 2022

The app works great! I like the different options for video display and functionality. Tech support is fantastic and very prompt. I recommend this app

NEWEX
Canada
2 months using the app
Code Black Belt replied October 25, 2022

What a nice review! It's awesome to hear that you found our product useful and it was our pleasure to serve you quickly and efficiently. We are always available 24/7 in case you need any help :)

All the best!!
Customer Success Team I Shop Circle

May 31, 2023

Super helpful support team. This was the only app I could find that actually did what I was looking for on our website. Anytime I had questions, they answered asap!

Intentionally Blank
United States
7 days using the app
Code Black Belt replied June 1, 2023

Thank you for leaving us this amazing review and feedback. It's great to hear such kind comments about our app functionality and customer support team, it means a lot to us. So, thanks for trusting us 🎉

Have a lovely day,
Customer Success Team I Shop Circle

Edited October 9, 2020

I still haven't reached the desired result yet but must say Code Black Belt customer service team has been really helpful so far. I hope we can can make this work.

Good For Nothing Clothing
United Kingdom
4 days using the app
Edited June 22, 2025

Rating:

I rarely write reviews, but I had to make an exception for CBB Video Background because it has truly exceeded my expectations! This app is not only user-friendly and highly functional, but it also boasts features that make video background customization a breeze. Whether you're looking to enhance your professional presentations or just add a personal touch to your video calls, this app has everything you need.

What really sets CBB Video Background apart is its tech support. The support team is responsive, knowledgeable, and genuinely caring. They went above and beyond to ensure any issues I encountered were resolved quickly, making my experience smooth and enjoyable.

I've used several apps in this category, and CBB Video Background stands out as the top choice. It's reliable, packed with great features, and supported by a fantastic team. Highly recommended for anyone looking to elevate their video setup!

MaxFuel
United States
4 months using the app
June 25, 2024

It is a complete WASTE OF TIME

Technium
United States
About 5 hours using the app
Code Black Belt replied June 26, 2024

Hello Technium Team,

We are very sorry to hear that you are not happy with our app.

One of our Support Team reached out to you just a few hours after you installed the app to check if you needed help with the configuration as we noticed that you have not completed configuring a video background. However, we have not heard back from you or received any email or request from your end advising of any issues you might be facing.

If you were having issues with the app configuration, we are just a chat or an email away.

As you may know, our Team is available 24/7 should you need any assistance and we can even configure the video background for you.

We would love to discuss this further with the assurance that we do provide full assistance should you decide to use the app again.

If you can provide us with the best time to call and the number to reach you, we can arrange a phone call or even a chat session, whichever you prefer. You can also respond to any of the emails we have sent you.

We hope to hear from you soon!

Warm Regards,
Code Black Belt's Support Team