Reviews (149)

Overall rating
4.5
Counts per rating level
  • 93% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful, easy-to-use tool for giveaways, sweepstakes, raffles, photo contests, and influencer campaigns. They like the intuitive setup, customizable landing pages, and advanced features like bonus entries, voting, bot filtering, and multi-campaign management. Integrations with Shopify and marketing tools help grow email/SMS lists and sales. Merchants consistently praise fast, hands-on support and strategic guidance.

February 6, 2019

This app destroys your SEO on google. It made all my search listings show the ViralSweep front page description of contest. You have to pay $100 a month to get all of the emails from the contest. total bull sh7

asMODus Stabilized Wood Vape Mods
United States
6 days using the app
ViralSweep replied March 2, 2019

We immediately looked into this issue as soon as your review was posted. We found that using our lightbox, if you added our code into the wrong section of the page, it would replace your meta tags for the duration of the time you were running the campaign on your website. We corrected this issue immediately. In regards to your comment about pricing -- this is not correct. Our lowest plan is $49 which gives you access to all the entries on your campaign, including analytics, which can all be exported. We hope you will give ViralSweep another chance in the future and we're sorry for any frustration this may have caused. We offer live chat and email support so please feel free to reach out in the future with any questions.

Edited January 18, 2021

This app is poorly priced, the features seem good but the price isn't helpful when trying to decide what app to use for contests. If it were $20/month it would be worth it. $200 USD/month to be able to use on 1000 orders does not seem worth it. $2400 USD/year for a feature that shopify should have as part of their platform is unfortunate. Edit: Developers response did not address the point made in my review. Im changing this to a one star review due to the fact they chose to belittle my feedback instead of considering it is valid to leave a review if something is overpriced. They belittle my review for not having purchased their app, when I fully explained in the review it is too costly to purchase. Consider this, it is $30/month to use SHOPIFY. A platform that has far more to offer than this app. This app has far less coding requirements, far less to offer, and is priced at 6.7x the value.

HOX Hockey
Canada
About 21 hours using the app
ViralSweep replied January 18, 2021

Hello,

Our records show you never signed up for an account - you simply installed the app, looked at pricing, then left a negative review 3 minutes after installing the app without ever creating an account. We are sorry you would feel the need to leave a negative review having never even signed up for the app, and it is unfortunate Shopify allows this.

December 5, 2024

I have not yet made my first raffle live, but I had a large number of questions and needed help installing the widget to my website. Aldin kindly helped me. Great communication and overall customer service.

I am looking forward to using Viral Sweep long term.

HikeWare
United Kingdom
5 days using the app
September 23, 2024

Great experience and service.

HOIST
United States
8 months using the app
ViralSweep replied November 22, 2024

glad to hear it, thank you :)

September 17, 2024

These guys have been very helpful and the app is quite good!

Albe's BMX
United States
9 months using the app
ViralSweep replied September 20, 2024

Cheers! Thank you

August 30, 2024

A++++ was there every step of the way to get me set up properly.

TAXI GARAGE
United States
17 days using the app
ViralSweep replied September 20, 2024

We're always here to help! Thanks for your review.

August 28, 2024

Aldin helped me so much... love the app so far

KoolerKartz
United States
About 19 hours using the app
ViralSweep replied September 20, 2024

Aldin is a rock star for sure! Glad you're loving it. Thanks for your review,

June 21, 2024

Quick response! Professional! Very User Friendly!

SHIFTIN GEARS GARAGE
United States
8 months using the app
March 19, 2024

this is my first experience with customer service on this app and he stayed in touch with me for hours while we worked out problems and installed the app. Thank you!

Reeds Cattle Company
United States
1 day using the app
September 7, 2023

Really easy to use and great customer service!

Puff Herbals
United States
6 months using the app
ViralSweep replied September 8, 2023

Thank you for the review and glad to hear that our customer service team was able to help you out. Nice to know that you're finding the app easy to use. If there's anything else we can help with, please let us know!