Reviews (149)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants describe this as a powerful, easy-to-use tool for giveaways, sweepstakes, raffles, photo contests, and influencer campaigns. They like the intuitive setup, customizable landing pages, and advanced features like bonus entries, voting, bot filtering, and multi-campaign management. Integrations with Shopify and marketing tools help grow email/SMS lists and sales. Merchants consistently praise fast, hands-on support and strategic guidance.
Refine
-
By rating
This app destroys your SEO on google. It made all my search listings show the ViralSweep front page description of contest. You have to pay $100 a month to get all of the emails from the contest. total bull sh7
We immediately looked into this issue as soon as your review was posted. We found that using our lightbox, if you added our code into the wrong section of the page, it would replace your meta tags for the duration of the time you were running the campaign on your website. We corrected this issue immediately. In regards to your comment about pricing -- this is not correct. Our lowest plan is $49 which gives you access to all the entries on your campaign, including analytics, which can all be exported. We hope you will give ViralSweep another chance in the future and we're sorry for any frustration this may have caused. We offer live chat and email support so please feel free to reach out in the future with any questions.
This app is poorly priced, the features seem good but the price isn't helpful when trying to decide what app to use for contests. If it were $20/month it would be worth it. $200 USD/month to be able to use on 1000 orders does not seem worth it. $2400 USD/year for a feature that shopify should have as part of their platform is unfortunate. Edit: Developers response did not address the point made in my review. Im changing this to a one star review due to the fact they chose to belittle my feedback instead of considering it is valid to leave a review if something is overpriced. They belittle my review for not having purchased their app, when I fully explained in the review it is too costly to purchase. Consider this, it is $30/month to use SHOPIFY. A platform that has far more to offer than this app. This app has far less coding requirements, far less to offer, and is priced at 6.7x the value.
Hello,
Our records show you never signed up for an account - you simply installed the app, looked at pricing, then left a negative review 3 minutes after installing the app without ever creating an account. We are sorry you would feel the need to leave a negative review having never even signed up for the app, and it is unfortunate Shopify allows this.
I have not yet made my first raffle live, but I had a large number of questions and needed help installing the widget to my website. Aldin kindly helped me. Great communication and overall customer service.
I am looking forward to using Viral Sweep long term.
Great experience and service.
glad to hear it, thank you :)
These guys have been very helpful and the app is quite good!
Cheers! Thank you
A++++ was there every step of the way to get me set up properly.
We're always here to help! Thanks for your review.
Aldin helped me so much... love the app so far
Aldin is a rock star for sure! Glad you're loving it. Thanks for your review,
Quick response! Professional! Very User Friendly!
this is my first experience with customer service on this app and he stayed in touch with me for hours while we worked out problems and installed the app. Thank you!
Really easy to use and great customer service!
Thank you for the review and glad to hear that our customer service team was able to help you out. Nice to know that you're finding the app easy to use. If there's anything else we can help with, please let us know!