Reviews (149)

Overall rating
4.5
Counts per rating level
  • 93% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful, easy-to-use tool for giveaways, sweepstakes, raffles, photo contests, and influencer campaigns. They like the intuitive setup, customizable landing pages, and advanced features like bonus entries, voting, bot filtering, and multi-campaign management. Integrations with Shopify and marketing tools help grow email/SMS lists and sales. Merchants consistently praise fast, hands-on support and strategic guidance.

December 20, 2017

Lightening fast customer service and top notch at that. This app has so many functions and features as well as some hidden ones that they are rolling out now that blow away all of their competition.

The documentation is clear and concise and you can make any kind of contest that you can dream up with this app.

For us we run a lot of contests to promote our designer swimwear and Women's fashion and it has been a fantastic tool to grow our audience and email lists.

Candice Galek
Founder https://www.bikiniluxe.com

Bikini Luxe Swim
United States
5 minutes using the app
December 14, 2013

Great App, very user friendly and the staff is always there to help with any questions. Grew my email list and FB likes as told!!

Pretty Rebellious Boutique
United States
September 18, 2024

The negative reviews here are correct. It's overpriced.
The basic package offers very limited functionality.
The next tier is a full $150 more which is a crazy jump.
If it was $99 then fine...but $199. Its madness.
It really bothers me because the tool itself is good. But only big businesses will afford it.

The Present King
United Kingdom
1 day using the app
ViralSweep replied September 20, 2024

Our lowest plan is $49 a month, with no contracts, no restrictions on the number of campaigns you can run, or the number of entries you can have. It also includes access to every app we offer, as well as over 20+ integrations. Similar services charge for the number of pageviews you get, the number of entries you collect, or the number of campaigns you can run, while ViralSweep only charges a flat fee and with no limits.

However the one you needed specifically on the giveaway you want to run is a premium integration only available on our Business plan. We hope to have you try us out again in the future and offer live chat and email support for any questions you may have.

June 26, 2024

In the world of very complex giveaway tracking VS makes it very easy to package up your giveaway. From entires, to edits you can do it all. Our connection to Shopify was handled by their professional team and they worked with us every step of the way. There are some learning curves but it doesn't take long and they will help each and every time. We will continue to use them again and again.

heyryno
United States
Over 1 year using the app
Edited December 3, 2025

EDITED: Viral sweep is great. We are on our 6th sweepstakes and they get it right every time. If i have a problem they will hop on zoom with you and fix anything you need. They are great - Coming back to change my review this is not the company it once was. Customer Service is almost non existent when it comes to solving problems - there is people to talk to but they have no idea whats going on anymore like they used to. We are abandoning these guys after this month, after working together a very long time. Started in 2021

Bangin' Empire
United States
Almost 5 years using the app
Edited June 10, 2021

Good app for shopify! This app is very convenient to create an activity and the support service is very timely

amazfit-de
Hong Kong SAR
6 minutes using the app
March 4, 2022

We have used ViralSweep for about a year now, and they are great!
The Team Is Always Willing To Help Out And Get Things Done In A Timely Fashion.

LS Nasty Racing
United States
6 months using the app
Edited August 30, 2017

Very smooth to navigate. We had a few small issues early in our contest and customer service was quick and responsive in helping us sort them out. Recommend!

Sipdark
United States
6 days using the app
August 26, 2021

Giancarlo has helped me set up my sweepstakes multiple times! Been a great help. And the app works seamlessly with my store. Very excited to launch. And again, HUGE shout out and thanks to Giancarlo!

upshiftjdm
United States
14 days using the app
November 27, 2021

Excellent app and phenomenal customer service. This app made running my giveaway a breeze. I had some questions while getting everything together and support responded no matter what time it was. Do they every sleep? Lol!

Forked Again
United States
28 days using the app