Reviews (147)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a high‑ROI A/B testing and CRO tool that drives clear revenue gains, including double‑digit conversion lifts and six‑figure incremental revenue. They like the no‑code, drag‑and‑drop editor, fast test setup, and strong analytics for A/B, multivariate, and personalization campaigns. Many use it for upsells, cross‑sells, and product recommendations, and consistently praise the strategic, hands‑on support team.

August 1, 2023

Been using visually around 6 months now and we are seeing very good results. The tool, company and people are very professional and very happy from A-Z. The tool is insane! you can get anything live within seconds on the site which is a game changer. And dont forget you can add widget wherever you want without a dev support!
We really gamed up with Visually! thanks so much and more to come of course

Mylee
United Kingdom
5 months using the app
Visually.io replied September 28, 2023

Thank you for the fantastic feedback! We're thrilled to hear you've been achieving great results with Visually and that our tool has been a game changer for your website. There's indeed more to come! 🚀

March 6, 2026

Evangeline was super patient and super helpful in getting our experiences up and running.

Koy Clothing
United Kingdom
Over 1 year using the app
Visually.io replied April 26, 2026

Thank you so much for sharing this! Evangeline is fantastic - she puts a lot of care into making sure everything runs smoothly. Glad she could help get you up and running with your A/B testing.

April 22, 2026

Great product, great team & support! Super happy with this tool.

Organic Basics EU
Denmark
About 2 years using the app
Visually.io replied April 26, 2026

Love this! We care just as much about the support and partnership as the product itself, so it’s great to hear both are landing well.

February 10, 2026

Visually is very easy to use, and we’re really happy with the tool overall. Katie is lovely, and working with her support has been a real pleasure.

Drowsy
United States
6 months using the app
Visually.io replied April 26, 2026

Appreciate this a lot! We spend a lot of time thinking about how to make the platform valuable, so glad that’s coming through. And Katie is an absolute star! We're glad you’ve had such a good experience working with her on your CRO roadmap.

February 3, 2026

We had a disappointing experience with Visually’s billing model. The app charges based on order volume, but this was not clearly notified in advance. We only discovered the additional fees after reviewing our invoice, which felt unexpected and unfair.

PowerSmart
United States
3 months using the app
January 19, 2026

There's no way you can cancel your subscription within the user account.

Žurnál
Slovakia
7 months using the app
Visually.io replied January 20, 2026

Hi, thanks for the feedback. Visually subscriptions are managed through Shopify, and cancellation is completed by uninstalling the app from your Shopify admin. Our support team shared the uninstall steps from our Help Center.

Once the app has been uninstalled, feel free to let us know and we’ll be happy to confirm from our end that everything is fully closed.

December 1, 2025

We are very happy with Visually. The app works great for our needs, and their team is always amazing to work with. Responsive, helpful, and genuinely committed to supporting us. Highly recommend

Cape Diablo
United States
Over 2 years using the app
Visually.io replied January 7, 2026

Thank you, we appreciate the recommendation! We love A/B testing with you and looking forward to continuing to grow the partnership together!

October 15, 2025

Only just discovering what can be achieved wih this app, but so far so good! It's great to be able to test design changes without the help of a developer and if you run into issues the supprt is fantastic :)))

Sh! Women's Store
United Kingdom
2 months using the app
October 8, 2025

Great AB testing platform, easy to learn, deep feature set, fantastic support.

TRUEWERK
United States
About 2 years using the app
October 6, 2025

Great app, seamless integration and most important: A dedicated support team with hands-on account managers. Highly recommend!

UKLASH
United Kingdom
Over 1 year using the app
Visually.io replied April 26, 2026

Thank you! Seamless integration is important, but it’s the ongoing collaboration that really makes the difference. It’s great working closely with your team and looking forward to what's next!