Vitals: Reviews, Bundles & 40+

Vitals: Reviews, Bundles & 40+

Reviews (2,978)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this all‑in‑one app replaces several separate tools and is great value for the price. They report strong gains from upsell, bundle, and volume discount features, plus helpful extras like reviews, cart and checkout enhancements, visitor replays, and AI behavior insights. Many find it fast, reliable, and easy to use. Support is frequently praised as extremely quick, friendly, and hands‑on with custom fixes and setup.

Edited September 28, 2026

This is a great app with a ton of upselling and bundling features to offer the greatest value to your customers. There are a ton of things to explore and set up for your store that can lead to more products added to customer carts and overall, we've been very happy using it. Had a small issue with billing and the team were able to rectify it almost immediately and guide us through a better option based on our needs. Very responsive support team.

HAIYATEA
United Arab Emirates
About 4 years using the app
Vitals replied July 24, 2026

Thank you very much for your review, as it means a lot to the team.

I'm glad Upsell Builder and Product Bundles are pulling their weight, and that the digging pays off. There's a lot in Vitals, and the stores that get the most out of it are the ones that keep exploring the way you have.

On the billing, I'm sorry it needed fixing in the first place. Once we could see how you use the app, the right setup was clear, and sorting it out quickly was the least we owed you. I'm glad it landed well.

We're right here whenever the next thing comes up. Reach out at help@vitals.co anytime.

Michael, Head of Support

January 15, 2026

Jusqu'à maintenant, je n'utilise Vitals que pour la recherche d'avis clients. C'est vraiment super pratique. Une suggestion : ce serait intéressant d'avoir le nombre d'avis restant indiqué dans la page de recherche pendant que je fais le tri. Cela m'aiderait énormément!

Lune et Plume
Canada
About 2 months using the app
Vitals replied July 20, 2026

Merci beaucoup pour votre retour, ça fait très plaisir à toute l'équipe, et je suis ravi que la recherche d'avis vous soit aussi utile au quotidien.

Votre suggestion est excellente. Voir le nombre d'avis restants sur la page de recherche pendant le tri rendrait le travail bien plus fluide.

Nous l'avons bien notée dès que vous l'avez partagée, et notre équipe produit la garde en vue pour Product Reviews.

Si d'autres idées du même genre vous viennent, écrivez-nous à help@vitals.co en demandant Michael, et je les ferai remonter avec plaisir. Merci encore de nous aider à rendre l'app meilleure.

Michael, Responsable du support

Edited October 1, 2025

This app has many great features. Here are two areas that could be improved for the future which the developers have assured me they are working on for the next version.

1. The code looks strange on checkout page. It divides the value of the giveaway product across all the items in the cart. Instead of just subtracting the one item.

2. If we want to give away just the smallest size variant, we have to create a dedicated page for that variant. The vitals app wants to give away any sized variant on that product page. It is a pain to set up a dedicated variant page to giveaway just one variant size. 

Wilderness Poets
United States
Over 3 years using the app
Vitals replied October 2, 2025

Thank you for sharing your feedback!

We’re glad to hear you’re enjoying the app overall. While the checkout code concern has already been addressed, our team is continuing to work closely with you about your concern with a specific variant. We appreciate your patience and support!

April 17, 2026

It is easy but it makes some mistakes when you change the products category. It can improve, but for sure i recommend it

amabilecamas
Chile
4 months using the app
Vitals replied July 20, 2026

Hi there,

Thank you for the recommendation. It means a lot, and I'm glad the app has been easy to work with.

You're right about the rough edge you ran into. Pages built with our AI Page Builder share one template, so editing an image in the Theme Editor can spread it across products, and changing themes can reset the layout. The fix is to set each product's images and text on the product itself rather than in the Theme Editor, which keeps them separate.

If you'd like a hand, write to help@vitals.co and ask for me, and I'll set your product pages up with you so they hold. Thanks again for recommending us.

Michael | Head of Support

September 16, 2025

the support system is great and the features are good too, though it would be great if we could have some more customizable options in the app, it would help alot

ShopLovii
Pakistan
About 23 hours using the app
November 17, 2023

A big compliment to the support team. Every single question was answered quickly and helpfully. Thank you.

IRIS Collection
Switzerland
25 days using the app
November 14, 2020

I’ve been looking for or a bundle app in particular but this has so much more, only just starting to use it so fingers crossed! Will update before my free trial runs out! Customer service is extremely fast and efficient, in particular Costin who I was speaking to today and helped me sort out a small issue. Many thanks, Studio Dancewear https://www.studiodancewear.ie

Studio Dance Wear
Ireland
5 days using the app
January 25, 2023

Very easy to navigate the apps and all its inbuilt features. Support staff are very helpful, Mirium was on hand to avoid me having a metldown!

Wildsmith Jewellery
United Kingdom
5 days using the app
December 28, 2022

Vitals is an amazing app that has very friendly and helpful customer service who go above and beyond.

PEURLA
Australia
3 months using the app
September 19, 2022

Vitals covers many of our needs, and all apps are surprisingly easy to use for a first time Shopifier, such as myself. Missing a few features on a few of the apps, which is the only reason for not getting a full score, but the quick and helpful support, as well as rapid development of many good apps, is fantastic. Will keep using this, and looking forward to more new apps from Vitals

iGlow Norge
Norway
3 months using the app