Vitals: Reviews, Bundles & 40+

Vitals: Reviews, Bundles & 40+

Reviews (2,978)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this all‑in‑one app replaces several separate tools and is great value for the price. They report strong gains from upsell, bundle, and volume discount features, plus helpful extras like reviews, cart and checkout enhancements, visitor replays, and AI behavior insights. Many find it fast, reliable, and easy to use. Support is frequently praised as extremely quick, friendly, and hands‑on with custom fixes and setup.

September 28, 2026

Vitals is a great app with a wide range of useful tools that help improve the store experience and simplify daily work. The Upsell Builder feature is especially useful, making it easy to create effective upsell offers. Special thanks to Reymond for the excellent support, quick responses, and clear guidance.

PANSI
Romania
Over 3 years using the app
Vitals replied September 29, 2026

Thank you for this. Upsell Builder is at its best when setting up an offer feels easy rather than like a project, so "easy to create effective upsell offers" is the exact outcome we're after, and I'm glad it's paying off in your store.

I'll make sure Reymond sees this. Quick replies are one thing, but clear guidance is what saves you time on your side, and he'll be really pleased to know it made a difference for you.

We're right here whenever you need us. Reach out at help@vitals.app anytime.

August 17, 2026

We have been using vitals to gather reviews from our customers since quite a few years now. So far so good. It has a very comprehensive interface and when needed, customer support is knowledgeable and helpful.

Premier Table Linens
United States
Almost 6 years using the app
Vitals replied August 18, 2026

Thank you for this, and for sticking with us over the years. Reviews are the kind of thing that has to keep working in the background without anyone thinking about it, and years of it being continuously operational is the outcome we want.

We're right here whenever the next thing comes up. Reach out at help@vitals.co anytime.

Michael, Head of Support

July 10, 2026

Vitals is a great app. Its increased my AOV and CR and boosted my usell by 18% this week which is huge. Also, i had a bit of a scare when i first downloaded the a. I reached out to suort who resonded immediately, multiple times. Micheal head of support was so kind and lovely in supporting me when i needed it. It made me feel like i was in safe hands. Thanks guys

The Caffeinated Scientist
Australia
3 days using the app
Vitals replied July 23, 2026

Thank you very much. This genuinely made our day. Seeing the upsell pull its weight like that is exactly why we build the way we do.

And I'm really glad we were there quickly when you had that early wobble. New apps make people nervous, and those first moments matter more than almost anything else we do.

You're in good hands whenever you need us, just write to help@vitals.co and ask for me. We're always glad to help!

Michael, Head of Support

October 21, 2026

It works and it increased my sales by almost $2000 this year, worth it!

TactusXII Store
United States
Over 1 year using the app
October 14, 2026

Great Tool to understand customer's behavior, the AI Summary Tool is a game changer!

Latmart
United States
7 months using the app
October 9, 2026

Super helpful support team , i had a problem in upsells but i contacted the support team and they responded fast it was Michael Jose who helped me super helpful and friendly dude (:

QuickGoodsHub
United Arab Emirates
4 months using the app
October 7, 2026

We've been very happy with Vitals and the excellent support provided by their team. A special thanks to Jed, who recently resolved an issue with our Shopify theme quickly and efficiently. He took care of everything himself, without us having to make any changes. It's refreshing to receive such prompt, knowledgeable and genuinely helpful support.

John & Norma's Succulents Australia
Australia
Almost 5 years using the app
October 7, 2026

Great customer help, struggled converting my Size Chart to fit mobile phone, Customer Service Reymond did a great job working out the the code needed to fix all these issues.
Great App

Frock Me Out
Australia
Almost 2 years using the app
October 6, 2026

Kliphord is a superhero ! Helping me with my promotions i need help setting up , suport is amazing !!

Spilhaus
South Africa
6 months using the app
October 5, 2026

So Far Vitals has helped me with any problem Ive had quickly and efficiently. When it comes to the app I find it really easy to use and manipulate with in the theme that I'm using.

Shop Bellabla
United States
5 months using the app