Hulk Bundles Quantity Breaks
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Reviews (641)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is excellent for quantity, tiered, and bundle discounts that boost sales and average order value. They like its intuitive setup, flexible rules across products and collections, and support for translations and localized displays. Many praise the free/basic plan for including core tiered pricing. Support is frequently described as fast and proactive, often handling theme conflicts, custom configurations, and code tweaks at no extra cost.
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App was easy to setup and easy to use. I needed a bit of help for the app to display on my store, and their customer service is top notch. They are quick to respond and work with me to have the app fit the look of my store.
The app looks great on your store! Thanks so much for the review. :)
Tried to reach out multiple times for help regarding an issue with no answer from the support team or chat. Glitches often and removes the discounts from certain products on my store resulting in customers calling questioning it.
Hi there,
We apologize for the inconvenience caused. Please allow us a chance to assist you with your concerns to the soonest. We have emailed you please connect with us so we can help you to get it checked and resolved.
Thank you!
We used a different tiered pricing app before Hulk which messed up our cart code (more than once!)
Have been using Hulk for a couple of months now without any glitches. It does not create additional SKUs so orders link up to our Books seamlessly
Thanks HulkCode
Its described as an upsale branch for this company. Wouldn't care if it only worked and displayed properly. Its a very badly coded app. I was trying to get an app that offered additional discounts on top of the volume discount and this app does that but you can't apply the discount to a specific product.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
Very tricky to learn at first, but its been a lifesaver. The only thing I wish you could do was to allow multiple products to count for the quantity discount. Meaning if there was a discount for ordering 24 items and a client added 12 of one and 12 of a second item to their card it would give them the 24 discount on each item
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
This is the worst app and unreliable!!!
Our website checkout page is not working because of this app we have tried to contact developer several without response!!! We have not have any sales since then!! This is the same issue we had the last week!!! So frustrated!!! We uninstalled the app from our theme but coding where still there!!! PLEASE DO NOT InStall this APP!!! Very bad SERVICE!!!!
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
I upgraded to the pro version of this app because I needed the app to give discounts to variants of products I have on the store. So far, I haven't found a good volume discount app to do this but this one is quite good. One thing I wish it had was charts that change to show the different discounts when you change the variant of the product on the store but I suppose that will come in a later update. For now, I have a link to a discount chart that seems to be a good bandaid solution. Their customer service and willingness to solve problems is above and beyond, Im really happy with the help I received. Thanks Hulk Apps for all the efforts that you put into helping me use your app efficiently in more store!
I reached out to ask if this app would work for what I need in my shop, and was told by support that, yes it would. Got the trial, and after setting everything up and taking about an hour to troubleshoot. It didn't work. Contacted support again and was told no it wouldn't work for what I needed. Don't waste people's time. And now I'm getting numerous emails about my ticket being open, then a reminder that it would close, and now that they've been closed. Now I see in other reviews that people are finding this app's code leftover, so now I have to waste time removing all that. I get that this won't work for everything, but please tell people that if they ask and provide details. It seemed like the first support person was flippant and just said "yeah that's what we do, it works" - but didn't read my details. Edit: Please stop sending me emails - I'm done with this app- It's spam at this point. I know you reached out but it's not worth the struggle because I don't trust that it's going to work.
Hi there!
Thank you for leaving us your feedback.
We are truly sorry your experience with our app and support was unsatisfactory.
Our manager contacted you in hopes to resolve the issue you were having.
This app provides basic quantity discounts and that part works well. However, an item which is not disclosed on their description page is this app does not work with Paypal Express Payment and other payment types from the Cart Page. It only provides proper discounts from the Checkout Page. If you offer Paypal Express Checkout or other Cart Page payments it won't calculate the discount for your customer. I found out the hard way. If they could fix this issue the app would be 4 stars. If they would update the app to allow different Discount Text per Offer versus one Discount Text to be used for all Offers this app would be 5 stars.
Feb 26, 2019 update: Just discovered that the Shopify Discount Code is also disabled if a customer buys any products that use the HulkApp volume discount. HulkApp didn't tell us this limitation up front. They now have a work around (supposedly) but you have to add more of their code where you believe you need it... Part of the beauty of Shopify is being able to build a website without having to know code. This HulkApp drags you into coding. Be aware... Dropped my rating to a 1 star with this new information.
I can tell that Support is trying to help but the solutions are often a bit cryptic for my skillset and involve editing code... Not where I wanted this to go.
Hi there,
We understand your frustration. This is a limitation with Shopify and we are trying to prioritize our roadmap to allow for this functionality. As with many apps, our app can only do so much that is available through Shopify. For the tens of thousands of customers that use it, they have been super happy with our app and we will continue to improve and add features.
Thank you.
Worst customer support ever. I've been asking for support from the 6th of september and still no reply and the app doesn't work. I don't recommend it.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.