Reviews (444)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for stores that frequently sell out or run limited inventory. They report clear sales boosts from back‑in‑stock emails and SMS, plus easy waitlists that automatically notify shoppers and save time. Demand tracking by product and variant helps with restocking decisions, even for large catalogs. Setup is simple, customization is flexible, integrations are useful, and support is consistently fast, proactive, and hands‑on.

May 12, 2020

Great and super fast customer service!
I got help using the app on a personalized theme, and was able to get the "email me when out of stock"-button on the page I wanted.

b2b.knittingforolive.com
Denmark
11 months using the app
January 19, 2022

Great simple app which just does what it says with a sleek customisable interface. Some of the fastest and most helpful customer service adds bonus points to the experience.

White Possum
Australia
About 2 years using the app
December 25, 2018

Great app! highly recommended to drive more sales to your Shopify store! Their support is great and was extremely helpful in getting everything set up & configured properly!

iamRetro.com
United States
About 22 hours using the app
August 2, 2021

Back in Stock is easy to install and customize, looks great on the product, and works smoothly to automatically send emails to customers. Support is very fast and effective.

Aesthetics International
United States
About 1 month using the app
May 23, 2019

Works as expected after some tweaking. Support was helpful and responded quickly. Recommended, but I'm only using the free version so can't speak to what paid version is like.

MASC
Canada
9 days using the app
March 29, 2018

Really chuffed with this app, it works really well and I appreciate being able to customise the text and formatting. I use the free version and it does everything I need it to.

Willowberry
United Kingdom
About 1 hour using the app
June 20, 2018

Great company to work with. Any questions you have they are there helping you right away and fixing the issue. The app also works fantastically and would recommend! Thank you!

Loft21 Boutique
United States
11 days using the app
February 26, 2019

Awesome app, so far we are only starting to use it but it promises to be very effective on driving conversions to our site. Also the support team is very friendly and helpful.

Especia
Colombia
8 days using the app
August 21, 2020

Great app! Definitely serves the purpose. Support team should provide users an option to customise the email templates but the support team was kind enough to update it for us.

esc UAT
Singapore
2 months using the app
February 12, 2019

Incredible customer service - this app does everything you need it to do and more. Would always recommend Swym because the quality of their service and product is unparalleled.

State and Liberty Clothing Company
United States
About 1 month using the app