Reviews (444)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for stores that frequently sell out or run limited inventory. They report clear sales boosts from back‑in‑stock emails and SMS, plus easy waitlists that automatically notify shoppers and save time. Demand tracking by product and variant helps with restocking decisions, even for large catalogs. Setup is simple, customization is flexible, integrations are useful, and support is consistently fast, proactive, and hands‑on.

February 9, 2019

I had a ton of questions when I set up this app. The team at Swym could not have been more accomodating. Every request for support or question was responded within about an hour, even on the weekend. Great team behind this app.

Murphy and McNeil
United States
2 months using the app
June 11, 2020

This app does exactly what I needed it to do. The customer support was top notch - they got back to me very quickly, and helped me customize the email template and worked with me to solve a few issues. They went above and beyond.

evanhealy
United States
3 months using the app
March 10, 2021

I have found this app extremely helpful. It's saving me a lot of time as I now don't have to manually keep track of which customers need to be notified when a product is restocked. Customer service is excellent! Very fast and helpful. Definitely recommend this app.

Little Bikkie
Australia
10 days using the app
December 12, 2017

A great feature that is an excellent asset to any store. Customer service goes above and beyond following up with any questions to guarantee customer satisfaction. Basic service is free which is pretty much an unlimited free trial. Will happily upgrade service once business picks up.

Derby Originals
United States
5 days using the app
February 2, 2021

Initially this app wouldn't show correctly but one quick message to the support team and they had it working in a couple of hours. It looks fab on the site and this solves a huge problem with our customers not knowing when stock is back in. This is a HUGE feature that we wouldn't do without now. Definitely recommend!

ColinBradleyArt
United Kingdom
1 day using the app
November 6, 2020

I installed this app to allow my customers to set alerts for their favorite items from my shop since I keep a limited inventory. I also wanted to gage what items were in high demand. I have two Swym apps installed and they were able to quickly assist me with a display issue during off hours. I am certainly looking forward to upgrading as my business grows. Thank you!

B. Marie Accessories
United States
3 months using the app
September 11, 2019

No solo la aplicación me ayuda muchísimo, también su atención al cliente es increíble. Solucionaron unos problemas que tenía en solo 1 día! ahora mi tienda funciona perfecto y mis clientes pueden unirse a la lista de espera sin problemas cuando nuestros productos se agotan, lo cual nos permite saber si alguien solicita un producto una vez que se agota y así no perder ventas!

SCTY mx
Mexico
About 1 month using the app
October 21, 2020

I started using this app last week, and I can say it is a great app so far. I am using the free version, and it is quite complete for what I need to use now. Besides, I had some doubts setting the button at my homepage and the customer service was so helpful and nice, and most important, they came back to me in just a few hours. So if you are looking for a Back in Stock button, I would highly recommend this one.

MELPOM
Spain
5 days using the app
February 11, 2017

In Stock Alerts is a brilliant app that allows you to update customers who are interested in a specific product. It's a great sales tool that allows you to maximise revenue by following up on 'warm' customers. Easy to deploy, with a simple and understand interface, it's a great addition to our Shopify store.

Swym's customer support is exceptional and responsive, so you can deploy the app with the confidence that you won't be left scratching your head if you do encounter any integration challenges.

Esca Draft
United Kingdom
4 days using the app
October 31, 2019

Incredibly easy, the install was simple and fast. Customer service was outstanding. It makes so much sense to have this, it should be in every store. I have the free version and it really is free. Upgraded versions have more features and as soon as my store generates more income I'll upgrade, but the free version does the basic and most important function. Customer support even did a little customizing to make the app more attractive for me. You can adjust the color and the text in the free version. A must-have, and a no-brainer.

Savage X Lacrosse
United States
About 10 hours using the app