Reviews (829)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is a strong investment for growing international traffic and sales with multilingual SEO. They like the automatic translations across most storefront content plus control via manual edits, glossaries, and “do not translate” rules. The Visual Editor and SEO‑friendly URLs are frequently praised. Merchants find setup easy, performance fast, and support exceptionally responsive and knowledgeable, especially for complex technical configurations.
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The translations are probably fine, but be very careful with installing this app.
After installing I expected the standard Shopify app behaviour where the user is given a chance to study and configure and understand the app before promoting it to production. This was not the case for this app, as after installing it helpfully told me that the translations where now live on my store and some button was now appearing on the website. I tried to set the translations to private but it had no effect on the live store. I tried hiding the button but it had only options to select a corner for it to display. This app only has one setting: Live.
So I did what I felt was the obvious thing when your store is unexpectedly injected with code you don't have control over: I immediately uninstalled the app. I figured that I'd just move on to the next candidate and that would be the end of it.
However, the developer then asked me for my reasons for uninstalling, and when I gave them my reasons I was then helpfully lectured by a customer service rep on how my reasons were wrong and I clearly didn't understand how great their product is. I do have to thank them though, for inspiring me to leave a review.
(I expect a developer response below explaining how everything I said was wrong, and that's fine.)
(Edit: Yep, as expected.)
Hi Lulla Doll,
We are so sorry you are having issues but we have previously let you know you can have Weglot on Private mode if you do not want to be live. The code injected is the same as any other app and is needed in order for the app to be functional.
After reviewing your interaction with the support team, you were not lectured. Your final response to us was and I quote:
"Not upset at all actually, and hadn't planned to answer at all but then Max asked for my feedback. I guess I was wrong as you have so helpfully explained to me. Many apologies for the bad feedback."
We know Weglot is not for anyone and we have just tried to help you from the start. We wish you the best.
So far so good! Easy app to install and use. Used it to have our english site translated to greek language (most sections manually). Love the visual editor, although not everything can be translated (e.g. cart and payment pages etc.). With little customizations in the Shopify language section, you can have a nice overall solution. Already used customer support -contacted by Guillaume- and I am quite pleased from the quick response and solution to my problems. Recommended.
Weglot is an amazing app and the support is outstanding! Appreciate you guys a lot! You have saved a lot of time & effort for our translations!
Brilliant app, amazing helpdesk and support. Would definitely recommend especially for smaller team that have no time, resources or manpower to have pages translated in a number of target languages.
Great app, the best I have tried, but of course, it is not the perfect translator, as you must check everything is correct but it is very helpful for big web sites when you need to have it in different languages. It can be better making it easier to erase the useless translations like numbers.
The best thing about this is the GREAT and PROACTIVE customer service, giving you the best answer in a few hours.
Amazing customer support! App seems to be a bit fiddly but all in all I would highly recommend... very quick to attend to issues
attention quand vous enlevez l application il continu a prendre votre argent, de plus ca fonctionne juste pour la base de shopify
We are selling in Europe and a multilingual store is essential in the different Euro countries. We switched from another app to Weglot and never regretted it. It is easy to handle, even the automatic translations are of a high quality. After the installation of the app, text of other apps was not translated but after contacting support, John got it done in 15 minutes: quick, professional efficient plus helpful advice. Thanks guys. Definitely a 5 star recommendation.
We needed help for dynamic translations and the support team (Nathalie) was amazingly fast. The team is friendly, fast and accountable, so glad we have found this app! We have tested it and it is great so far!
We recommend it 100% !
The app is good, easy to install and translates well.
Customer service is 5 stars, especially Guillaume, very quick, nice and helpful.