Weglot: AI Translation & SEO

Tolle intuitive App die (fast) alles übersetzen kann. Die Übersetzbarkeit von Produktbildern wäre noch super.
Ansonsten ein sehr kompetenter und schneller Support der auch um die Ecke denkt.

After a comparison with the comparable (non-AI based) translation apps and a few years with Weglot, I can say the following: this app has most of the functions you need for international trade at this time. Make sure that you have a thorough understanding of translation before implementing a translation app. Weglot offers many practical guides as PDFs on their website. It takes some time to familiarize yourself with the app, but translations are also a technically demanding field. The support is goal-oriented, responds quickly and is always friendly. They went the extra mile and implemented a custom solution for the hreflang tags if you use Shopify markets. It makes sense to take some time and carry out the full implementation with the help of the support team.

Die Übersetzungen sind überdurchschnittlich besser als Google Translate, man muss halt hier und da korrigieren, aber das Backend ist perfekt geeignet. Service ist auch sehr gut, leider nur Email, aber das geht recht flott.

We dont recommend Weglot. Its really unstable and has much bugs and make MUCH EXTRA WORK. When you make translations, they dont appear in the webshop. We sell globally high quality electronics and it makes it harder so we are trying to find an another service.

My website is down due to the instructions of weglot.
For the subdomains they said to make changes in DNS which has caused my erbosteste not work anymore.
I can’t get any sales anymore.
I have submitted tickets since yesterday and haven’t received even one reply. I don’t know if I should sue for damages as I wasn’t informed about these consequences.

Unfortunately we now have an ugly language switcher which we can not move anywhere because we get an error whenever trying to use the visual builder. Losing money on ads, and no direct chat function..

La traduction n'est jamais facile, surtout instantanée et en plusieurs langues !!
Avec Weglot, mon site est traduit en 5 langues instantanément.
Je n'ai pas forcement besoin d'une traduction parfaite, juste que les nouveaux clients étrangers comprennent mon offre de services, et cela fonctionne !
Quand je demande de l'aide : je l'obtiens ! Et mon problème est réglé ensuite.
Je suis donc satisfait. Merci Weglot.

CAREFUL - hidden quotas and Checkout is not translated

I have used several translation apps in the past and wanted to see what Weglot offers, they charge pretty much the highest fees of all of them, so you might think that they offer the best service and product.
I have a store that used to run in 20 different languages, Weglot charges 299$ for that, so to test I went for the 5 languages for 79$.
Setup is quite simple, switcher can be placed to the individual's liking, nothing wrong there, Weglot also offers to use a "fallback" language which is great when your store is not in English and the customer's browser language is not available.
The translations seemed pretty decent too. Now you might wonder why Weglot only gets 2 stars?

First of all, after you sign up, there is a "translation request count" maximum which was not clarified on the offer page before signing up, only when scrolling down and searching for it do you find it. This translation request count is not pageviews as they say it would be. In my manual tests one pageview was able to generate 14 "translation requests", so you can imagine that your monthly quota is not the amount you think it is, but actually a small fraction of it. Ok, this is something to keep in mind that may raise the price for you if you have a lot of traffic.

But the final thing that makes this app basically unusable is that the checkout is not properly translated, one of the most important pages in the purchasing process. Some of it is translated, but you can't manage any translations of the checkout and what is fatal is that the products that the customer wants to check out with are not properly translated, neither the titles nor the variant description of the product.

So a customer wants to check out, looks at what products he will be paying for and is left confused. This generates a lot higher abandonment checkout rate.

I have seen many apps have issues with it, however, what I used before worked, but didn't translate all variant names properly. Weglot doesn't translate that part at all. They even told me that they have no influence at all on the checkout and its translation, I mean come on, you are a translation app. If they would say that upfront, ok, you could make an informed decision, however on their website they claim, that from popup to checkout, everything is easy and translated which is simply not true, false advertisement on their part.

To me, an app that translates but leaves out one of the most important pages is simply worthless. I have tried for several days with the support to find a solution, one of the solutions that was offered included deleting previous translations and after that, nothing worked properly anymore, the checkout was not translated at all, not even parts of it, and I had huge issues afterward.

The amount of damage that this app has caused (lost sales, work to rebuild everything back up) is pretty high. This part is way worse than their high fees.

I give 2 stars because the support in the end did refund the rest of my subscription time. In my opinion they should've refunded entirely because i only had trouble with the app and it never did what they advertised it to do, but at least that.

Hope it helps, if you are looking for a complete translation solution I can't recommend Weglot.

Incredible product, translated my entire website into 3 languages in a matter of minutes! There were some small things to fix, but Fanny from support answered all of my questions right away, and fixed everything until my website was 100% perfect.

Using this app makes everything so much easier! It saved soooo much time. Instead of manually adding the translation we just added Weglot. We'll use it for upcoming localizations, too! Support Kevin is super quick and is always finding the right solutions. Thanks a lot!