Reviews (911)

Overall rating
4.4
Counts per rating level
  • 75% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as very easy to set up and integrate with Shopify, calling it user friendly and cost-effective. It reliably automates order confirmations, shipping updates, and tracking messages, reducing manual work while giving customers real-time WhatsApp notifications. Merchants like using their existing WhatsApp Business number, find customers more responsive than via email, and note strong adoption across multiple languages and regions.

June 4, 2026

muy mala para configurar te cobra antes de empezar a usarla y si no te funciona pierdes

Nusco
Colombia
1 day using the app
April 20, 2026

Beware, you have to pay for sending messages at a ridiculous rate.

Marqforde Aerospace
United Kingdom
4 minutes using the app
November 10, 2025

Expensive for Serbia and I cannot translate it to Serbian. I want to change the text

Sweetel Belgrade
Serbia
8 minutes using the app
Meta replied June 15, 2026

Hi there,

Apologies for the lateness of our reply.

Please reach out to support via the "Get Support" link in the app for help with translations.

You'll also be happy to know that you can now customize messages in the app to match your brand voice.

Thanks for trying the app and for your feedback.

Best,
The WhatsApp Business Team

February 6, 2026

Gracias! se me desconfiguro todo mi Whatsapp

Mascotafelizferia
Chile
About 1 hour using the app
September 25, 2026

they bloc my phoner number

Sanz Creations
United States
26 days using the app
January 8, 2026

It is very strict with the phone numbers and everyone can see your chats business or personal

Primrose Signature Boutique
United States
22 days using the app
January 11, 2026

User friendly

Christopher James LLC
United States
2 months using the app
November 28, 2025

MULTI USUARIO ?

Bazarweb.com.mx
Mexico
4 days using the app
October 16, 2026

Pellmaro
Morocco
6 months using the app
October 16, 2026

THE PRIME LEATHER
Pakistan
10 months using the app