Reviews (317)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a strong choice for running wholesale and retail from one store, with a secure B2B portal that hides wholesale pricing from retail customers. They like the intuitive setup, quick-order forms, net terms checkout, and flexible pricing and shipping rules. Many call it their “best wholesale app,” praise the responsive, hands-on support, and note it’s reliable long term and keeps improving with useful updates.

May 13, 2024

Very helpful staff, who assisted in finding the right plan to integrate how customers wanted the site to show up. App works great and is a very useful tool to show discounts using tags.

Talk Is Cheap NZ
New Zealand
11 months using the app
Wholesale Gorilla replied June 13, 2024

Your kind words mean a lot! We're thrilled you're a satisfied customer, and will continue to do our best to assist further as needed.

Edited June 6, 2024

When I needed support they were there to walk us through the process. Highly recommend Wholesale Gorilla.

Meticulous Detailing Inc.
Canada
About 3 years using the app
Wholesale Gorilla replied June 13, 2024

Thank you so much for taking the time to leave a review! It means a lot to our team. We really appreciate you being a Wholesale Gorilla customer, and we look forward to working with you again in the future!

April 23, 2024

Works great, does exactly what it's suppose to do. Easy and quick to set up.

Had a slight issue after a few months, but with the online chat it was sorted within 20 minutes. Couldn't be happier with the product or service.

3rd Down Displays
United Kingdom
7 months using the app
Wholesale Gorilla replied April 26, 2024

We're so glad to hear Wholesale Gorilla is making your life easier! We appreciate you taking the time to share your experience.

April 10, 2024

Excellent App, has updated a few times and with each update newer and better features are included. But most importantly the support team are brilliant to work with.

Vapesdirect
United Kingdom
About 3 years using the app
Wholesale Gorilla replied April 16, 2024

Your 5-star review makes our day! We're always striving to exceed expectations, and can't wait to bring you even more great features.

March 27, 2024

Super easy to set up, and the customer service is top notch. It is an affordable solution for a growing business and I definitely recommend it to others.

rnnr
United States
Over 1 year using the app
Wholesale Gorilla replied April 8, 2024

We appreciate you taking the time to share your experience with Wholesale Gorilla, and can't wait to add in even more great features.

March 25, 2024

Ann was very helpful and offered clear instructions with screenshots so that I could resolve an issue with our wholesale portal. Thanks again for your help!

Trueleaf Petcare Inc
Canada
5 months using the app
Wholesale Gorilla replied April 8, 2024

Your positive feedback is fuel for our team, and helps others discover what we offer. Thanks so much!

March 21, 2024

Does everything you need it to, the customer service they provide is excellent. prompt response time and very helpful staff

Snorkelplus.shop
United Kingdom
5 months using the app
Wholesale Gorilla replied March 25, 2024

So happy to hear you're a satisfied customer! Thanks for letting us know, and please feel welcome to reach out if we can provide any future help.

March 21, 2024

Unlike other apps your live chat appears to be with a live human. Clemintine addressed my concerns quickly with a thorough explanation of what had transpired, without sending me links to articles that I would need to do homework on. She gave me the peace of mind I needed to move on with my day!

Savory Fine Foods
United States
Over 3 years using the app
Wholesale Gorilla replied March 25, 2024

We strive to provide excellent service, and your feedback helps us do that. Thanks!

March 13, 2024

The app was exactly what we needed in order to create a wholesale portal.

Customer service is EXCEPTIONAL.

Stockup Market
Canada
5 months using the app
Wholesale Gorilla replied March 19, 2024

We strive to provide excellent service and your feedback lets us know we're on the right track. Thanks!

March 7, 2024

I can't say enough positive things about the support provided by the team at Wholesale Gorilla. Knowledge, patience and a desire to see the customer succeed should be a model for all who are trying to bridge the gap between technology wizards and people like me. A million thanks!

JudyTaschWholesale
United States
About 1 month using the app
Wholesale Gorilla replied March 19, 2024

We work hard to deliver quality and your review is a wonderful reward. Thank you for being a customer.