Reviews (318)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app is a strong choice for running wholesale and retail from one store, with a secure B2B portal that hides wholesale pricing from retail customers. They like the intuitive setup, quick-order forms, net terms checkout, and flexible pricing and shipping rules. Many call it their “best wholesale app,” praise the responsive, hands-on support, and note it’s reliable long term and keeps improving with useful updates.
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The app has been great to help streamline our wholesale ordering process, and seems to be meeting most of our needs. The team have been very responsive and helpful with any questions we have had.
Setting up and running the wholesale side of my business has been so easy with Wholesale Gorilla. And the service levels are always outstanding - they go above and beyond to help with my questions.
Great app for our wholesale platform. Was the best option for our shop. The support is great. Zach helped us out really quickly with a few compatibility issues we had. Definitely recommend this app!
I got the best support I could wish for and I am very happy for this. I firstly was very frustrated because I could not find out of what I needed, but the support was very friendly and prompt. Thank you!
Sorry for any confusion there. Shopify handles all billing for any apps listed on the app store, so as soon as you uninstall an app Shopify automatically cancels billing for the app.
We would be happy to approve a refund for any portion of the app subscription you didn't realize you were paying for. You can initiate the process by emailing Shopify support and they can take things from there.
An unfortunate feature of Shopify is that if you uninstall a day or two after a new billing cycle starts you will still be charged that month's full subscription fee. We have requested that they start prorating these charges but in the meantime we are can. issue a refund for unused days
Let us know if you have any questions. Thanks!
All of our proxy forms are timing out and showing "There was an error in the third-party application." This is a very costly issue since our customers are not able to login or access the quick order forms.
I'm sorry about this temporary service outage you experienced! It looks our server was undergoing maintenance early Sunday morning. While our service wasn't down completely, our app wasn't accessible for a brief period of time for some stores. I'm sorry that happened to you!
While an issue such as this is rare, we have updated our system to prevent an outage like this from occurring again. I'm sorry again that this happened and for any inconvenience this may have caused. We have reached out to you via email as well, and if you have any other questions or issues please don't hesitate to contact us at support@wholesalegorilla.net
Great App. Does exactly what is says. We noticed an issue, caused by some other customisation. We contacted Wholesale Gorilla and they sorted the issue quickly and efficiently. I would recommend to anyone.
We've been using Wholesale Gorilla for a while now to run the wholesale portal on our shop and it's been a great experience. Every time we've encountered an issue the support has been great. Highly recommended!
Best wholesale app on the App Store! Simple, powerful and fully functional. Their support is wonderful and they even offered to customize my theme to improve functionality with 3rd party apps. Highly recommended!
We have used this app for some time, though basic it does the job really well and the support team are excellent, always on hand to answer the questions we have, and replies are full of screen shots to help us out.
The best available wholesale app in shopify. Have been using more than a year. Good customer service and glad they keep upgrading.
Just updating my review. Still using Wholesale Gorilla after 4 years. Works great!
