Reviews (318)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is a strong choice for running wholesale and retail from one store, with a secure B2B portal that hides wholesale pricing from retail customers. They like the intuitive setup, quick-order forms, net terms checkout, and flexible pricing and shipping rules. Many call it their “best wholesale app,” praise the responsive, hands-on support, and note it’s reliable long term and keeps improving with useful updates.

August 30, 2021

This app has been a breeze to work with. Simple integration and amazing customer support when needed. I highly recommend to those whose need to create an alternative solution to sell to your wholesale customers as Shopify Premium is pricy.

Uplift Provisions Company
United States
About 2 years using the app
July 21, 2021

Super easy way to set up and operate a Wholesale Store on the backend of your Shopify store without having to sign up for Shopify Plus! The Gorilla Wholesale team is very responsive and helped us work through any questions or missteps we had.

Daily Crunch Snacks
United States
3 months using the app
April 15, 2022

We have been using this app for a while now and have had really good success with it, and it has helped streamline our wholesale orders via Shopify. It is very straightforward to set up and maintain. The customer service / support is top notch!

Caskata
United States
About 1 year using the app
July 17, 2019

Great app and excellent support. They really have gone above and beyond to help me get this app working with my theme. I've tried other wholesale apps in the past and this is the only one that I've managed to get working right. Would happily recommend.

Nikura
United Kingdom
About 2 months using the app
April 15, 2019

This is a fabulous program. We did run into a few "issues" but the customer service was so good that I had no doubt in mind that this is where I wanted to stay and fix the issues. All have been fixed in a very timely manner and I am a very happy customer!

Alef Bet Jewelry by Paula
United States
3 months using the app
April 6, 2022

When setting up Gorilla, if customers went to our shop (not using the quick order form), trade customers couldn't see the trade price until products were placed in their basket. Ann at Gorilla quickly changed this for us. Excellent customer service - thank you!

Skin:Genius Skincare
United Kingdom
About 2 months using the app
April 28, 2022

The tech team/ customer service team are super helpful with any requests you have. We had a slight error made on setup but they have fixed it asap and have refunded me for the couple of months it didn't work as it should. The app is really easy to setup and use

STOKEDNZ
New Zealand
9 months using the app
August 23, 2020

Great app and does exactly what I need it to do. Support documentation is thorough and my support questions have been answered very quickly. They've gone above and beyond helping me with small customizations especially for my store. I definitely recommend this app.

Doubletake
United States
7 months using the app
December 6, 2019

This app has all the functions that I needed. I didn't see one of the function i needed at first, then i uninstalled, send a couple emails with support and i get an instant respond and guide me where to get that function. Best wholesale with excellent support. GET THIS.

PURI5
United States
2 days using the app
July 15, 2022

I've used this app to create a locked wholesale store with location based wholesale pricing, pack multiples & payment terms and it is working so well! The support team are amazing - prompt and so helpful. I cannot thank them enough for their assistance getting us set up.

Tonic Wholesale
Australia
About 2 months using the app