B2B Wholesale Hub

Quite disappointing, and a huge waste of time.

So we installed this app, to integrate with our trade store, but the most basic feature are not in this app.

We paid $100 for the additional feature of adding discount for bulk orders, however, this does not work per collection... It only works for the whole store, so you can't separate your catalog at all. (This is actually quite funny, since by default, you can offer automatic discounts to customers based on specific collections or products in shopify...)

We then paid another 100$ for the feature of adding discounts to tagged products. However, this ran into severe issues, and it bugged out the app, since our customers have different tags based on which brand they have a trade discount for.

The support overall is also extremely slow, we purchased some themes from them, because they look great, but they are quite a few issues each time, and theme support is even slower!

It can easily take up to 5 days for you to get a reply about an issue, which just results in a crazy amount of lost time for apps or themes that don't work.

I selected this app for our Wholesale portion of the website. It hasn't worked correctly yet (installed at least 2 weeks ago) and despite reaching out to the team with screen shots and proof of mistakes the developers insist its perfect. I've disappointed and frustrated wholesale customers and lost sales. Now I've got to remove the app and start over. Save yourself time and money and pick someone else. I even reached out to the HR dept to try to get someone's attention. Horrible customer service and an app that doesn't work.

問い合わせ対応が早く、サポートがしっかりしているので、安心して使えました。日本からの問い合わせでしたが、ちゃんと対応してもらえて、よかったです。
価格を顧客タグにあわせて変更できて、Dawnでも動作してのでこちらのアプリはオススメです！

I have't been using this app so much but it seems really good with our theme (Athens)
but i got help installing everything by the support, Jack was really helpfull and professional!

Great app, does what you want it to do, and the support team were very helpful.

I love the experience of using this App as a part of our Store Checkout Process! Alex is super helpful when it comes to delivering support over live chat. Highly Recommend!

I was having some difficulties setting up custom pricing. Alex walked me through and within minutes had resolved the issue and I was up and running

Great onboarding experience. Kay helped me understand some best practices for our theme and was very communicative throughout the process. Great support goes a long way. We’re excited to add this app to our stack!

Very helpfull and good working app. The customer support ist super quick and helpful. They helped me to customize a few things and did a great job.

great service, products and help!