Reviews (153)

Overall rating
2.5
Counts per rating level
  • 25% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 7% of ratings are 2 stars
  • 53% of ratings are 1 stars
July 20, 2017

Have struggled with the Shopify/Xero interface over the last 6 months but things are definitely getting better now Bold has taken over eg refund info is now appearing in the right place. I have had very good support with a recent problem. I can't say that everything is perfect yet, but it is much more workable and heading in the right direction.
Melanie - UK

Micro Drone
United Kingdom
3 months using the app
Edited July 23, 2017

Serious? This seems pretty elementary.

Discount must not be greater than one hundred.
Partial line item refunds are not currently supported.
Restrictions on how many items I can export a day?!?!?

Black Velvet Sydney
Australia
Almost 2 years using the app
December 18, 2017

I would recommend this app as the app developer Bold Commerce is always on hand to help with any queries. I have been in touch with Paul @ Bold since we started using Shopify and he has helped walk us through each of the issues we've encountered. Most of the issues have been solved and any that haven't we have been told will be investigated during a planned update during Q1 of 2018

Tatamiuk
United Kingdom
About 1 month using the app
March 30, 2018

Great app! Eliminates a spreadsheet for me - thanks. It would be nice if there was a bit more of a log of all the entries created in Xero (especially for new users; I had to hunt around a bit to find out what the app had done. It did do everything just fine). My spreadsheet did calculate the PayPal fees too (but it was not always correct!). Shopify fees too don't come across automatically. Turning on the email notification means I had to build an email rule to ignore the 'successes' (especially if no sales), but I couldn't find a way to only get notification of failures, which would be nice. This app certainly saves time..

Alterknit Universe
United Kingdom
About 2 months using the app
May 9, 2018

We moved our three MELANOBOOST stores from MYOB to Xero and couldn't be happier. It integrates perfectly and has resulted in much higher efficiency.

The reason I have given 4 stars instead of 5 is simply because our brand runs 3 stores and we can't sync them all into the one Xero account at the same time. They have to be synced manually every day. I'm told the developers are working on this so hopefully there's a solution soon!

Thanks team!

Melanoboost
Australia
About 2 months using the app
Edited September 20, 2018

Used to be 5 stars as it did everything I needed. Now 4 stars as annoyingly of today it assigns a shopify customer number to every customer which I then have to remove from Xero afterwards.

Electric Keys
United Kingdom
Over 1 year using the app
October 9, 2018

Free integration, good support, pretty flexible....what more to ask? Well there is always room for improvement. It's a very good app and easy to use.

Ketosource Team
United Kingdom
11 months using the app
March 5, 2019

It works for me which is to simply import sales from Shopify to xero. but at $60 a month not nearly worth it. I will be canceling shortly and just doing one monthly journal entry.

Baked Cravings
United States
10 months using the app
Edited April 22, 2020

This app has worked well for us. We'd gladly recommend it.
It's fairly simple to integrate, and troubleshooting is easy. When it gets harder, their support is generally excellent too :-)

Imagination Station
New Zealand
Over 2 years using the app
September 29, 2020

Really useful app. Saves a lot of time with our admin. One thing that would be really useful would be to map certain products to certain accounts in Xero, if the app had that feature it would be a definite 5*! The support has always been quick to respond and knowledgeable in my experience.

Your Guitar Academy
United Kingdom
12 months using the app