Yanet Returns & Exchanges

Yanet Returns & Exchanges

Reviews (274)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app makes returns and exchanges much easier and more organized, improving both customer experience and back‑office workflows. The interface and portal are described as clean, intuitive, and easy to set up, even for non‑technical merchants. Many appreciate the automation, customization options, and strong value as a free solution. Support is consistently praised as fast, responsive, and helpful with setup, configuration, and feature requests.

December 22, 2024

Easy to use app for refunds and credit score, Very supportive customer care time. Definity try in my other shopify sites

AtoZStudio
India
2 days using the app
December 19, 2024

Alex is very great and helpful. He is very cooperative. He resolved my issue in a couple of minutes. Thank you Alex

Lizbenshu
Israel
21 minutes using the app
November 10, 2025

Excellent service!

I had a great experience with Alex from Returns and Exchanges. He was professional, patient, and very attentive to my questions. The support I received was clear, friendly, and efficient.

The app itself seems wonderful — easy to use, well thought out, and perfect for managing returns smoothly. It’s refreshing to see such great customer service combined with a tool that actually works the way it should.

Thank you again, Alex, for your help and dedication!

e-Vend.ca
Canada
1 day using the app
November 27, 2024

Eine wirklich gute App und ein toller Support .
Das einzige was noch fehlt ist eine komplette Übersetzung für Kunden aus Deutschland . Teilweise kann man dass ganze selber übersetzen , der support konnte mir da gut helfen.
Preis / Leistung ist top
Ich hoffe , dass die App gut an Kunden gewinnt , aber die aktuellen Bestandskunden wenn die App mal kostenpflichtig wird wirklich einen guten Preisnachlass bekommen. Mit freundlichen Grüßen

Mein Shop
Germany
24 days using the app
October 7, 2025

Hidden gem of an app that is a must have for all D2C brands in India and worldwide!

Homerah
India
4 days using the app
October 3, 2025

The app really works well

My Store
Canada
5 days using the app
September 8, 2025

Alex seemed to be very helpful, this app is amazing and very easy to manage setting rules and user-friendly.

House of Sifar
India
10 minutes using the app
June 17, 2025

Alex is wonderful. Helping me to set up the app. Will use this app and can tell further about my experience

Shrug Story
India
33 minutes using the app
February 26, 2025

best app for return & exchange.
thank you Alex :)

Shivay Fab
India
15 minutes using the app
February 3, 2025

Yanet: Returns and Exchange simplifies the return process for Shopify stores with automation and an easy-to-use interface. It saves time, keeps things organized, and improves customer satisfaction, it’s a great tool for hassle-free returns management. their support is also great, Alex helps us lot it in setup

Enjee
India
About 1 hour using the app