Yanet Returns & Exchanges

Yanet Returns & Exchanges

Reviews (274)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app makes returns and exchanges much easier and more organized, improving both customer experience and back‑office workflows. The interface and portal are described as clean, intuitive, and easy to set up, even for non‑technical merchants. Many appreciate the automation, customization options, and strong value as a free solution. Support is consistently praised as fast, responsive, and helpful with setup, configuration, and feature requests.

December 20, 2024

Great support. App easy to use.

Tuju
Romania
9 minutes using the app
December 15, 2024

Great app

The One PR
United States
11 minutes using the app
December 5, 2024

Great support team! Excited to use the app

Wagwear Korea
South Korea
About 2 hours using the app
May 20, 2025

Alex from Support answers very quickly

Instinct Clothing
Germany
18 minutes using the app
December 18, 2024

Mega TOPPP LA APP QUE NECESITA LA GENTE PARA LAS DEVOLUCIONES

Apparelle
Spain
15 minutes using the app
August 16, 2025

The Yanet app is powerful, but the best part is the customer support. I needed to enable the 'Return Fee' function, which is essential for my business. I reached out to their support team, and they activated it on my account immediately and for free.
It's great to know that if you need help or a specific feature, their team is responsive and willing to assist. A very positive experience

KLANDEE™
United States
4 days using the app
February 25, 2025

This is an essential app to have for your business. I recommend making an Exchanges and Returns page in your menu of your store using this app. I think you absolutley need to offer returns and exchanges for your customers to make sure your customers feel safe buying from you. It's also important in case they don't want what they got or want a different product in your store. Yanet offers good customization, and allows you to remove branding for free.

AuthenticLook
United States
25 minutes using the app
December 9, 2025

The app is easy to set up, and Liam provides excellent customer support and service!

Haven Lux
Portugal
4 days using the app
October 1, 2025

Great support from Alex. I recommend yanet for their great customer support team

Xpression Sneakers
United States
2 days using the app
September 16, 2025

Excellent free service! I'm so impressed with this app. It not only provides great service for free, but they were also able to remove the branding badge even though my store setup isn't complete yet. Highly recommended!

THE ZILEVO
India
10 minutes using the app