Yanet Returns & Exchanges

Yanet Returns & Exchanges

Reviews (274)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app makes returns and exchanges much easier and more organized, improving both customer experience and back‑office workflows. The interface and portal are described as clean, intuitive, and easy to set up, even for non‑technical merchants. Many appreciate the automation, customization options, and strong value as a free solution. Support is consistently praised as fast, responsive, and helpful with setup, configuration, and feature requests.

September 15, 2025

I needed help with something, and Alice assisted me very quickly. I was pleasantly surprised by how fast I received a reply, and I’m very satisfied!

PollyTips
Canada
18 days using the app
September 15, 2025

Yanet makes handling returns and exchanges so much easier. Setup was quick, the portal looks professional, and it keeps customers happy. Their support team is fast and helpful. Highly recommend!

Silzze
India
About 1 hour using the app
September 8, 2025

Alex was fantastic—friendly, fast, and genuinely helpful. Resolved my issue in minutes and followed up to be sure everything worked. Highly recommend!

Try a Bit
New Zealand
30 minutes using the app
September 8, 2025

Alex helped me in the configuration and he also removed the Branded Label in the widget. Amazing app and super helpful!

Amuze
United States
10 minutes using the app
September 8, 2025

This App has many great features and customization options. And great support team, for quickly resolving any queries. Special thanks to Alex for helping me out promptly and explaining thoroughly.

Allocate India
India
11 months using the app
September 5, 2025

Great support, thanks to Anita, Alice and Alex from their customer support team. Amazing features are offered as part of their free-to-use plan, which is very helpful for startups like ours.

backspaced
India
2 days using the app
September 4, 2025

Alex from yanet help me to solve the problem. Thank You so much Alex

tmkocstore
India
8 months using the app
August 22, 2025

Great app features. Everything that a seller needs for a seamless RTO process. Alex from the customer service was quite helpful & on prompt to solve all my queries. Great work!

DIVYA DESIGNS
India
14 days using the app
August 15, 2025

Anita and Alice have been very helpful to myself over my integration process, and I'm excited to see how this works further for myself and customers! What a wonderful and FREE app!

Spurrin’ Scrubs
United States
4 days using the app
August 13, 2025

Yanet made returning and exchanging items super easy! The app itself is really straightforward, and I especially want to thank Tracy from Customer Support, she was so helpful and walked me through everything. Definitely recommend it!

Second Bloom
Egypt
About 1 hour using the app