Yanet Returns & Exchanges

Yanet Returns & Exchanges

Reviews (274)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app makes returns and exchanges much easier and more organized, improving both customer experience and back‑office workflows. The interface and portal are described as clean, intuitive, and easy to set up, even for non‑technical merchants. Many appreciate the automation, customization options, and strong value as a free solution. Support is consistently praised as fast, responsive, and helpful with setup, configuration, and feature requests.

August 10, 2025

This is a great app still has glitches but the team are willing to help. All my issues are sorted out super quick. Tracy and the team has been great.

Rarr Designs
Australia
5 months using the app
August 7, 2025

Fast and curteous service by Alex; Thank you!

Total Contact Saddles
United Kingdom
About 19 hours using the app
August 6, 2025

Great and quick support by Alex!

Under Attack
India
About 2 months using the app
July 17, 2025

Alex from Yanet helped me with the setup and he is really a great guy solved my issue within 10min :) highlyy recommended

Posh Patola
India
About 3 hours using the app
July 11, 2025

The app is good, all the features are free and are typically paid for on other apps. Alex guided me to setup things. Thanks

Kidonex
India
11 minutes using the app
June 27, 2025

Appreciated the support from Alex. His response was quickly and full of needed information. Strongly recommend this app for those who want to perform the returns and exchanges on your own sites.

Enviro Garden
United States
About 1 hour using the app
June 18, 2025

Alex helped me in solving one urgent issue regarding Return/Exchange reason. Thank you so much ALEX.

EVTROVE
Australia
17 days using the app
June 17, 2025

Outstanding Support from Alex at Yanet!
We recently needed assistance with the returns and exchange plugin, and Alex from Yanet went above and beyond to help us. His response time was quick, It's rare to come across such dedicated support these days, and Alex truly made the experience seamless.
Highly recommend both the plugin and the amazing support team behind it—especially Alex!

Atarasva
India
About 24 hours using the app
June 11, 2025

So far very easy to use and set up. Anita has gone above and beyond to provide support, helping with configuration and answering queries - support is brilliant!

Derby Firelec Ltd
United Kingdom
About 5 hours using the app
June 3, 2025

Alex helped me guide through my setup very politely.Thank you Alex

RRR GROUP
India
About 23 hours using the app