Yanet Returns & Exchanges

Yanet Returns & Exchanges

Reviews (274)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app makes returns and exchanges much easier and more organized, improving both customer experience and back‑office workflows. The interface and portal are described as clean, intuitive, and easy to set up, even for non‑technical merchants. Many appreciate the automation, customization options, and strong value as a free solution. Support is consistently praised as fast, responsive, and helpful with setup, configuration, and feature requests.

May 6, 2025

The app setup is easy and the support person alex is amazing, connect immediately and resolve the query we have.

John Ellies India
India
19 minutes using the app
May 5, 2025

Using this app made returns & exchange VERY easy.
Alex from Yanet Support is also super quick, and give a define answer, with out asking too many questions and not wasting time. amazing so far!

TAMTAM
Israel
5 days using the app
May 4, 2025

Absolutely love the Yanet app! It’s been incredibly helpful and easy to use. Huge thanks to Alex for the amazing support, genuinely went above and beyond to help. Highly recommend!

Gabe Sportswear
United Kingdom
11 minutes using the app
May 1, 2025

Really great app! Yanet is easy to use, completely free, and has excellent customer support. Big thanks to Alex for being super helpful—highly recommend!

SAKU
India
About 1 month using the app
May 1, 2025

Amazing app. Easy to use and very useful. Definitely the best I’ve used and Alex helping out on the online chat is great, fast responses and very helpful

SKULLTURE
United Kingdom
About 9 hours using the app
April 27, 2025

Greta app to use. Cover all the options. support provided by Alex helps a lot.

Saahiba
India
About 24 hours using the app
April 9, 2025

I really loved the customer support of Yanet. Alice and Tracy both helped me a lot navigate through some issues i was facing and were super prompt in their support!

Miez
India
6 days using the app
March 24, 2025

This app is a saveer, it has everything we were looking for. App is fantastic, very easy to configure and use. ALEX was so kind and helpful throughout the process. he was amazing! Thanks Alex!

situ
India
37 minutes using the app
March 20, 2025

Anita was very helpful with navigating the email setting so that I can create a customized response per email approval.

De Soto Sport
United States
About 1 month using the app
March 4, 2025

Downloaded app and had it linked to my website in minutes. Really easy to use and Alex was great a helping sort a small glitch and supp
ort me through adding the app to my website.

Moody Collective
United Kingdom
26 minutes using the app