Yanet Returns & Exchanges

Yanet Returns & Exchanges

Reviews (275)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app makes returns and exchanges much easier and more organized, improving both customer experience and back‑office workflows. The interface and portal are described as clean, intuitive, and easy to set up, even for non‑technical merchants. Many appreciate the automation, customization options, and strong value as a free solution. Support is consistently praised as fast, responsive, and helpful with setup, configuration, and feature requests.

March 4, 2025

Downloaded app and had it linked to my website in minutes. Really easy to use and Alex was great a helping sort a small glitch and supp
ort me through adding the app to my website.

Moody Collective
United Kingdom
26 minutes using the app
March 3, 2025

Great support from Yanet, especially Alex, who assisted us promptly. So far, the app has been quite effective in solving our problems.

both paris
Hong Kong SAR
About 2 hours using the app
February 17, 2025

Had really a bad experience using this app, the support team is not giving any support, we just req for the API for our mobile app which we are building through shopify only but they are not ready to give it..

indiyase
India
7 months using the app
February 5, 2025

Really helpful, solved our issues and helped with everything instantly. Also, made our returns super easy to manage, very happy. Alex who I got in touch with from the cc was super helpful in setup.

HighSpark
India
4 days using the app
January 27, 2025

Very easy to use app with great functionality. Alex was able to help me in setting up the app and the response from him was accurate and helpful. A must use app for anyone

Shopping in Kashmir
India
30 minutes using the app
January 19, 2025

I recently had the pleasure of interacting with Alex from the Yanet Return Portal support team, and I couldn't be more impressed. Alex was incredibly helpful, patient, and knowledgeable. He guided me through the return process setup with ease, making it completely hassle-free. His professionalism and friendly demeanor made the entire experience pleasant. Thank you, Alex, for your outstanding support!

ezkart
United Kingdom
About 2 hours using the app
January 16, 2025

the app its great and easy!. The support its fast and reliable, thanks Alex for your help!

SICK TOES
Canada
About 21 hours using the app
Edited February 4, 2025

Great App! made it so easy to set up and customer service is unmatched! Thank you Alice and Alex for helping me out!!

CG Habitats
United States
3 months using the app
January 13, 2025

Excellent app in it's simplicity! Does exactly what it says. I did have a question today and Alice at support was prompt in telling me how to change the text I wanted to change. Thanks, Alice!

UPB4DAWN
United States
16 days using the app
January 8, 2025

Great App made it so easy to set up and customer service is unmatched! Thankyou Alice and Alex for helping me out!!

Karlica
Australia
About 2 hours using the app