Reviews (424)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is excellent for selling customized and personalized products, bypassing variant limits and often replacing multiple apps. They highlight flexible option types, powerful conditional logic, and advanced pricing tools for add‑ons and size‑based fees. Setup is quick, styling is easy to match to their brand, and performance is fast and stable. Support is frequently praised as responsive, knowledgeable, and helpful with complex configurations.

April 5, 2022

This is a great solution to making customized variants, I was able to build my products to have a number of virtual variants with custom color swatches to make it easy for my customers to choose. If you have any issues or questions, the customer support team have been absolutely wonderful and very quick to respond on any issues I have encountered. They are really great and I highly recommend them!

Rogue Collars
United States
3 months using the app
November 26, 2022

I use this app to make nice and smooth product customization. I have to say that I have tried many different apps and spent a lot of time. I'm happy I finally got it. It has everything a website needs to customize a product and play well in marketing offers.
Also, excellent customer service. This finally gives me peace of mind, so I can rely on this app to develop my products and customer offerings.

MORO DESIGN GIFTS
United States
23 days using the app
August 30, 2022

Very helpful, professional, and smart. They identify and solve problems very efficiently and they have a clear idea about what they are doing. My shopify store is down this morning (NOT the app issue), but team helped me checked the store and fix the problem! It is so impressive!! I'm happy that I use this APP and very lucky dealing with a great development team. I strongly recommend the app and especially the people behind it!

Gym Plus
Australia
4 months using the app
June 30, 2022

I finally found an app that allows me to have a multi buy option on my product page. Customers can still purchase one item but now have the option to "buy 2 for $70". I had a couple of questions when I was setting it up but I received prompt responses and videos on how to do what I wanted. I needed to upgrade to get all of the features I wanted but I am more than happy to do this to finally offer my customers an easy purchasing experience.

Calmare Soy Candles
Australia
8 days using the app
September 24, 2021

I used this app to help make my custom ordering simpler, I spend hours creating invoices with the system I was using before. This will cut that out of my process and streamline it right onto my website. The customer service is amazing. I was very confused on how to set it up how I wanted it, and they helped me through every step and sent me a step by step video on how to set it up just like how I need it. I can't wait to launch this to my customers!

Lucky Penny Designs
United States
1 day using the app
July 11, 2022

I have been using this app for quite some time with great results. Unfortunately, it stopped updating the cart price to reflect the correct upsells amount. Issues happen, but they seem to have taken away any customer service options now and i can't fix anything. We have lost thousands of dollars worth of upsells already and there doesn't seem to be any fix. if they don't offer customer service or technical support anymore, there is ZERO REASON TO PURCHASE FROM THEM. RUN AWAY

DickAtYourDoor
United States
4 months using the app
YMQ replied July 11, 2022

Good morning

First of all, I'm really sorry to trouble you.
Sorry to get back to you so late as it is 7am in my time zone.

Why isn't the app's add-on price brought into the order?

I checked your store and found that the app's initialization code has been modified, and the modified app's code can only be loaded on the product page. This makes our app unable to manage your shopping cart. You can check our screenshots: https://cdn.shopify.com/s/files/1/0411/8639/4277/files/bbb.png?v=1657580938

In order to ensure that all the functions of the app work properly, our app needs to be loaded on all pages. Because the app needs to take over the checkout to calculate the correct price, now the app code is only loaded on the product page, so the price calculation must be wrong.

I'm not sure whether our code is modified by you or by other app developers, you can find the modifyer by looking at the theme's modification record.

I've just reworked our code so that the app file loads on every page.

best wishes

Ymq app

Edited June 21, 2025

I would 1000% recommend this app! It is so affordable for what the app offers.
It is easy to use and it has a variety of options from multiple variants to price add-ons and even file uploads. Instead of paying for multiple apps to have all the features we need, this app alone has them all.
The developer is an excellent problem solver. They always have a solution for every issue comes up to cater our needs.
I'm very happy with the product and even happier with the customer service

Custom Mayy Arts
United States
Almost 4 years using the app
January 3, 2022

For a whole month-and-a-half, we tried dozen of product variant apps, nearly all apps that are currently active in Shopify App store. YMQ app differs from nearly every one with the little details that gives you the ability to customize whatever you want in variants. Also, it has the best UI that doesn't give you chills when you first look. The only problem we've faced was a drawer problem, but no-app in the market has the compability with drawer widget themes (I can assure you that!)

Gelin Diamond
United States
16 days using the app
September 29, 2022

I use this app to create bundles and include add-ons to products. Many of my products can be customised so this app helps to provide drop downs and other features that allow my customers to personalise their items. It's very easy to use and interface is clean and intuitive. Their tech support is one of the best things about the app. They are extremely responsive and 10/10 times I've reached out to them they have solved my issues in a timely and efficient manner. Thanks for all your help, team ymq!

Sunny Street Party Co.
Australia
About 1 year using the app
January 5, 2022

I used this app to provide up to 30 variants with conditional logic and price add-ons. The customer service team also helped make the price add-ons appear to the product price. They also helped add in a + mark to the price before a price add-on was chosen. This app has helped me provide the desired outcome for my client. The app itself would get a 5 star review and the customer service would get more than a five star review. They are the best customer service I have interacted with in any form. Would highly recommend this app!

BelNic Tools
United States
2 days using the app