Reviews (146)

Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this marketing tool is great for promoting sales, discount codes, free shipping, and urgent offers via promo bars, popups, and countdown timers. They like having many tools in one suite, strong customization, and reliable display on desktop and mobile. Pricing is seen as fair, and support is praised as fast and proactive, often helping with advanced customization and ongoing improvements.

April 22, 2025

This is the best tools , easy to use and great support

BEON Diamond
Malaysia
26 minutes using the app
Zotabox replied April 23, 2025

Hi BEON Team,

Thank you so much for taking the time to explore our app — it's truly a pleasure working with such a fantastic team like yours!

If you need any further assistance, just let us know — we're always here to help.

Best regards,
Zotabox Team

November 24, 2024

It has done what I have needed it to over the years

Helmetnation
United States
Over 7 years using the app
Zotabox replied March 2, 2025

Thank you for your amazing support! It’s been a joy to help your business thrive over the years.

Cheers to more milestones together! We’re committed to delivering top-notch solutions as we grow.

Best wishes,
Zotabox

March 27, 2024

Excellent customer service

St. Croix Rods - Dealer
United States
Over 1 year using the app
Zotabox replied March 28, 2024

Hi,

This means a lot for our customer service team. We are always committed to improving our product and service in order to help merchants increase sales. Thank you for your kind review!

March 25, 2024

SO EASY!! Looked everywhere for this and once I found it, setup in 2 mins! Highly recommend.

Chantal Handley
Australia
4 minutes using the app
Zotabox replied March 27, 2024

Hello,

Thank you for your 5-star review. This means a lot to our customer service team. We are working hard to make our app even more convenient for our merchants. Our in-app chat support always reply within 12 hours so don't hesitate to send us a message if any issue comes up.

May 20, 2025

好用,图标设计也好看

jxyoumibo.com
China
About 17 hours using the app
Zotabox replied May 22, 2025

你好, Youmibo!

非常感謝您!很開心聽到您喜歡我們的圖標設計 😊

您網站的風格簡潔又現代,能為您品牌提供協助是我們的榮幸。有需要時,隨時歡迎聯繫我們喔!

祝你一切顺利,
Zotabox

March 28, 2025

Atención personalizada, rápida y atenta. Manuel se esfuerza por satisfacer las necesidades de personalización, mostrándose proactivo y con mucha eficacia resolver cualquier necesidad de los clientes. Muy recomendable.

LISA Institute
Spain
1 day using the app
Zotabox replied March 30, 2025

¡Hola Daniel! Muchas gracias por tus amables palabras y recomendación.

El compromiso de LISA Institute en ofrecer educación práctica y de alta calidad es evidente y verdaderamente inspirador. Es un placer apoyar a una institución tan apasionada e influyente.

Espero seguir ayudándote a crecer y a apoyar a tus increíbles estudiantes.

¡Un cordial saludo!
Equipo de Soporte de Zotabox

Edited November 26, 2024

Previous Rating: ★☆☆☆☆
Updated Rating: ★★★★★

All my previous concerns were resolved after reaching out to Manuel, the new Customer Success Manager at Zotabox. He was incredibly helpful and completely changed my perspective. Thank you for your time and assistance—wishing you all the best!

ElGranero Typewriter.Company
Spain
4 months using the app
Zotabox replied August 6, 2024

Case updated: Hello there, we have sent you the message from Shopify. Based on their investigation, you have not been charged any amount. The charge that you showed us was a pending charge, which is common for credit cards. If you are charged, please contact us and Shopify so our companies can refund you.

I am sorry that all of us were involved in such an unwanted incident.

January 12, 2023

J'utilise zotabox depuis des années. C'est simple à utiliser. Le nombre d'outils disponibles est impressionnant et pas besoin de tout traduire !

Un Lieu de Lumière - cours à distance en ligne de soins énergétiques
France
About 6 years using the app
Zotabox replied January 12, 2023

Merci beaucoup pour votre aimable critique. Veuillez nous faire savoir si vous avez des questions ou des demandes. Nous avons ajouté une nouvelle fonctionnalité d'ajout au panier et de vente incitative que nous espérons que vous apprécierez. Passe une bonne journée.

September 14, 2025

Schnelle unkomplizierte Einbindung. Schneller Support.

MARCELS BETTER FOOD | Offizieller Onlineshop
Germany
15 minutes using the app
Zotabox replied September 14, 2025

Hallo Marcel,

Vielen Dank für dein tolles Feedback! Es freut mich sehr, dass die Einrichtung schnell und unkompliziert war und unser Support dir helfen konnte. Deine Kuchen und Feinkost sehen fantastisch aus – wir freuen uns darauf, dein Wachstum mit Zotabox zu unterstützen!

Liebe Grüße,
Manuel

June 14, 2018

Didn't like this app. and uninstalled it immediately.

Midnight Glamour Shop
United States
6 minutes using the app