Reviews (146)

Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this marketing tool is great for promoting sales, discount codes, free shipping, and urgent offers via promo bars, popups, and countdown timers. They like having many tools in one suite, strong customization, and reliable display on desktop and mobile. Pricing is seen as fair, and support is praised as fast and proactive, often helping with advanced customization and ongoing improvements.

July 2, 2017

The best hello bar we've used.

Ramp Champ
Australia
7 months using the app
October 24, 2021

This app is very easy to use and if I have an issue my email is answered quickly. I would recommend this app.

Blueberi Boutique
United States
Over 5 years using the app
Zotabox replied October 24, 2021

Thank you very much for your kind review. We love it when merchants use our tools to improve their store's performance. Have a great day.

May 19, 2020

Was told by the CEO of this app that they don’t provide any support to those on their free plan and that I’d have to upgrade and pay them to get any help! I thought that was quite rude. Especially coming from the founder itself.

AJ Craft Supplies
Australia
About 3 years using the app
Zotabox replied June 29, 2020

I am sorry you thought my reply was rude. I only mentioned it after supporting you (for free) and after you asked the same question twice.

You have been using our free tools for a long time (and benefited from them).

We have also never charged you for our support even though we have discontinued our free plans.

We see you still are continuing to use our free tools (that we have discontinued) and we wish you the best with your online store.

July 31, 2017

Couldn't be happier! Love the product, the service is quick and unbelievably responsive.

Had a slight glitch with the top bar and I sent in a quick note regarding the matter. Within 24 hours the glitch was fixed and my site is looking better than ever.

Thank you zotabox for the helpful products and service!

Road Runner Bags Us
United States
6 months using the app
October 24, 2021

This app has been a huge help. I love popups and the header bar. These tools help us to reach our customers with important messages we don't want them to miss. Strongly recommend. They also have amazing customer support. Do yourself a favor and give them a try! We have been using this app for 4 years, and never had any issues

Performance Meal Prep
United States
Over 5 years using the app
Zotabox replied October 24, 2021

Thank you very much for your kind review. We love our long term merchants. We wish you much success with your online store. Let us know if there is anything else we can do for you. Have a great day.

Edited October 26, 2021

The 5,000 page views is nothing for an average website at $12.99 per month. You should increase the page view to accommodate medium size websites. The 5,000 page views is less than a week, sometimes even just a few days, and then your app goes down withing that time frame. Please don't mention to upgrade, because luring vendors in at $12.99 and then having them pay $79.99 is insane after having us spend time setting things up.

Monaco Jewelers
United States
About 2 hours using the app
Zotabox replied October 26, 2021

Hi, we are very transparent with our pricing on the Shopify app store and our own pricing page. We do not 'lure' in merchants. We can also create custom plans to accomodate any merchant's unique situation. You can re-install our app if you wish (and keep your current settings) and we can work to create a custom plan that fits your needs. (for other merchants we don't only have 2 plans and immediately require mid size websites to pay $79.99. We also have a mid price range of $29.99 and custom plans are available as mentioned). You can save 30% by paying yearly. We also give 20% extra visits every month for free.

We wish you the best with your online store.

June 14, 2024

We're using the ZotaBox on a large scale withup to 200 Tools running at the same time and are happy with the outcome. It's especially needed to showcase influencer codes in the shop since we do see an incease in CVR when using zota-box.
Support is helpful and easy to contact.

Kess International
Germany
18 days using the app
June 19, 2025

Manual was so very helpful. I am so pleased with this app. Very fast service.

Tail Spin Bracelets
United States
Over 3 years using the app
Zotabox replied June 22, 2025

Hi Kim,

Thank you so much for your sweet message! It's a pleasure supporting you!

Tailspin Bracelets, is so lovely — full of heart and creativity. It means a lot to be part of your journey.

If you ever need anything, I’m always here for you 💛

Manuel
Zotabox Team

June 12, 2025

Great app, great comms and support.

The Clothesline Store
Australia
Over 2 years using the app
Zotabox replied June 16, 2025

Hi Jason,

Thanks so much for your kind words and for being very patient with our team! It's a pleasure supporting you indeed <3

I love how you make choosing a clothesline simple for everyone. We're glad to be a small part of it!

Let me know anytime if you need support.

Warmly,
Manuel
Zotabox Team

April 22, 2025

This is really helpfull for the promo.

Ashley Furniture Homestore
Malaysia
Over 3 years using the app
Zotabox replied April 23, 2025

Hi Ashley and Hauslife Furniture Team,

It’s been a pleasure supporting you! I hope you’re able to resolve all the remaining bugs from the other apps. If anything comes up related to our tools, the Zotabox team is always here to help.

Wishing you all the best with your business!

Warm regards,
Zotabox team