AE: Order Editing & Upsell

AE: Order Editing & Upsell

Reviews (260)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for reducing support workload and improving customer experience. Many report cutting order-change tickets by 70–80% as customers self-serve edits, swaps, and cancellations via a clean, mobile-friendly interface. Upsell and cross-sell flows, especially post-checkout, are credited with boosting AOV and revenue. Merchants praise the flexible rules, quick setup, smooth Shopify integration, fair pricing, and fast, proactive support.

April 15, 2026

Absolutely love this app, the developers are also super helpful.

Violet Aroma
United States
5 minutes using the app
November 20, 2025

Very helpful app in terms of retaining orders that may have been lost due to error.

Refined Surroundings
United States
6 months using the app
October 17, 2025

The devs are great and very responsive to requests for support. I can see this app saving us a ton of money through shipping and making us more through allowing post purchase upsells

Crazy Skates Company
Australia
About 22 hours using the app
August 11, 2025

It's a very intuitive application for the customers to use and the setup process was not very difficult even when we faced some issues setting up the order modification timeframe support team was quick to respond and help us out.

La Maillerie
Canada
1 minute using the app
July 15, 2025

This app is awesome! It is very easy to use and the support we have received has been great. The upsell feature is awesome.

SpaDerma
United States
4 minutes using the app
July 15, 2025

The app works well for its intended use and empowers customers to correct their own mistakes. It has positively impacted our business, and I like this app.

Custom Made Comfort
United States
2 minutes using the app
July 14, 2025

Really helpful app. Easy to use and has saved us time on the support side. Customers appreciate having the option to make changes, and it’s been working well so far. Definitely worth checking out!

Everydae
Canada
9 minutes using the app
June 5, 2025

The Team helped me with every question and doubt i have, super recomendable!!

Sar Jewellery
Australia
2 minutes using the app
May 27, 2025

I explained what we needed to be updated on our Shopify website. They responded quickly and clearly on the terms, what will be done, and pricing. They completed the tasks within the time they specified and communicated effectively throughout the entire project. I will keep their information for future updates if needed.

Ambrosia
United States
About 2 hours using the app
May 22, 2025

IT Geeks have been very helpful, responsive, and knowledgeable.

Taper Food
United States
About 4 hours using the app