Reviews (261)

Overall rating
4.5
Counts per rating level
  • 75% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this integration is easy to set up and reliably syncs rich ecommerce data from Shopify to power visual, flexible automations. They highlight strong segmentation, tagging, and dynamic product insertion for targeted campaigns that recover abandoned carts and drive extra revenue, often “paying for itself.” Many appreciate built‑in CRM, site tracking, forms, and landing pages, plus stable performance, solid analytics, and fast, strategic support and onboarding.

April 19, 2021

We love ActiveCampaign. The automations system is excellent, the platform in general is super easy to use, and we've been able to implement many drip campaigns that have been quite successful. Plus, the customer service is A+.

Cubitt
United States
4 months using the app
June 16, 2021

The product tagging automation doesn't work when addresses are imported into AC. I want to segment out my list based on product category, item, and topic. I set everything up in AC automation and still nothing. Very frustrating!

Bungalow Sam Gifts
United States
Over 1 year using the app
ActiveCampaign replied June 23, 2021

Hi there!
Thank you for taking the time to share your feedback — we’re sorry to hear about your experience. Our Support team would be more than happy to help you get this sorted. Please reach out to them here: https://www.activecampaign.com/contact

-Your friends at ActiveCampaign

August 24, 2021

I use active campaign to send automated reviews to my customers and I absolutely love how easy it is to integrate and make automations. There are so many facets and customizations to this app that are very helpful for my business.

Hairstrong
Canada
8 months using the app
March 6, 2020

I've used ActiveCampaign for years and have always been very happy with it. Having multiple shopify stores, I need a good integration with them. The new AC app is doing great for us with all of the stores we have implemented it into.

Gtechniq North America
United States
Over 1 year using the app
November 21, 2022

We use the ActiveCampaign and Shopify app to showcase our store's products in our ActiveCampaign emails to users, and pull user shopping data across to our CRM. It's extremely helpful and works well. The setup was totally painless! 5/5

Himalayan Trust
New Zealand
7 months using the app
March 8, 2020

The app is a really simple and effective way of integrating shopify and customer details to ActiveCampaign for better customer management and marketing needs.

Extremely user-friendly and the ActiveCampaign team offers great support.

Monster Children
Australia
9 months using the app
December 22, 2020

The app works great! Its integration with Shopify is especially useful with segmenting customers. That way you can send specialized emails to certain people like if someone hasn't used a specific coupon, you can send an email just to them.

Art of Henry
United States
7 months using the app
March 6, 2020

We are using ActiveCampaign for all of our marketing emails from different shops. This app helps us to connect our Shopify in an easy way. It works perfectly and also the Deep Data Integration is very helpful. I can only recommend using it!

StudyHelp Shop
Germany
5 months using the app
January 25, 2021

Active Campaign has been really helpful to get automations and customer journeys up and running! Our account manager is so helpful with any question that we have--and she provides ideas/recommendations to get the most out of Active Campaign.

Minno
United States
Almost 2 years using the app
Edited March 6, 2020

We use the automation technology in Active Campaign to send out Welcome Emails and also a series of Abandon Cart emails, which has grown immensely. We love it! And having a technician there for you whenever you need help has been lifesaving!

National Roper's Supply
United States
About 1 year using the app