Reviews (261)

Overall rating
4.5
Counts per rating level
  • 75% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this integration is easy to set up and reliably syncs rich ecommerce data from Shopify to power visual, flexible automations. They highlight strong segmentation, tagging, and dynamic product insertion for targeted campaigns that recover abandoned carts and drive extra revenue, often “paying for itself.” Many appreciate built‑in CRM, site tracking, forms, and landing pages, plus stable performance, solid analytics, and fast, strategic support and onboarding.

Edited January 13, 2021

I have been using the integration for already six months and it works flawlessly. I'm able to track my customers in ActiveCampaign and deliver customized email campaigns to them easily. I highly recommend this integration to all Shopify users.

CORE
Germany
5 months using the app
Edited March 23, 2020

The active campaign integration has been a huge help to providing timely follow up and ongoing communication with my customers. It has also automated processes that save me time and help me to make even more sales in my store. I recommend it.

The Lifestyle Pharmacist Store
United States
4 months using the app
March 7, 2020

This app works fantastic to integrate my Shopify site to ActiveCampaign! I seriously have not had any trouble at all with my orders whatsoever. They were very helpful in helping me with the process of setting it up too. I definitely recommend it!

Blessed Be Boutique
United States
10 months using the app
March 23, 2020

Love the super tight integration between Shopify and ActiveCampaign. You can see all the Shopify order history right on the Contact page in Active Campaign as well as take advantage of all the tagging and automation. Great for abandoned carts too!

ProAudioEXP
United States
About 1 year using the app
March 11, 2020

We've been using ActiveCampaign for over 5 months now and we've never been disappointed. Their customer service is top-notch and always dependable. Not to mention their email automation feature is the best out of all the ESP's that are available on Shopify.

Life Like Pillows
United States
5 months using the app
April 3, 2021

Active Campaign is the best CRM system in my opinion. It fits our organization like no other competition. We have just launched our online store and we will be heavily utilizing AC with Shopify. Collecting emails through AC and utilizing automations is a joy!

Circuit Riders Store
United States
About 1 month using the app
November 15, 2020

We started using Active Campaign when we launched Kollo and it has been an instrumental part of the business. I had never truly realised the power of email marketing until we started. The tutorials and support has been exceptional, we would not use anyone else.

KolloHealth
United Kingdom
8 months using the app
September 26, 2020

I use AC with Shopify because it's robust without being complicated. I've used a couple of other email marketing platforms and AC is by far my favorite. The only thing I wish it could do is magically recognize when a customer leaves a review and start an automation!

drwholeness.com
United States
Over 1 year using the app
March 29, 2021

The integration between Shopify and ActiveCampaign has some nice features for automation, upselling, and integration. Sadly, it fails when you try to access much of the data for segmenting. For example, there's no way to segment based off of customer shipping country.

ThePhotoStick
United States
28 days using the app
ActiveCampaign replied May 7, 2021

Thank you for taking the time to leave this review! We'll be sure to share this feedback with the team as they work to improve the customer experience.

-Your friends at ActiveCampaign

January 3, 2022

This is a great app. It works as advertised without any issues so far. I've been impressed with how much Shopify data syncs across, making very easy to build out campaigns and automations. The onboarding and support videos are well done, and the chat support is excellent.

Fashion Hub Club
Canada
5 months using the app