Reviews (166)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants use this app to sell out‑of‑stock and upcoming products via pre‑orders, backorders, and partial payments, especially for higher‑priced items and product testing. They like the “notify me” and “coming soon” tools, customizable messaging and buttons, and quick setup. Many report higher pre‑order sales and find pricing fair. Support is praised as fast, friendly, and willing to implement custom code tweaks and theme integrations.
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Excellent customer service, answered all my questions quickly and willing to help. Unfortunately this app didn't work for our business model we needed more than what the app offered.
For a small family business like ours without the possibility to hold a huge stock this app really makes it possible to grow our brand / product without loosing speed and sales. We are really happy with it. And with the service!
The app was not working properly, and didn't remove the buy now button. It just shows both pre-order and buy now buttons next to each other.
we involved Shopify but the problem didn't resolve and we had many frustrated customers and tens of complaints.
Really bad experience!!
Seems like it would be great if all you were doing was pre-orders. Using it with any type of discount doesn't work at all so it fails for my needs. Support says it works fine with coupon codes (and automatic discounts aren't supported) but on entering a discount code, app reports discount is invalid.
Thanks for your feedback. Every comment is really valuable to us.
As we have explained in the previous email, that we are not sure of another third party discount app's compatiblity with us. They operate in accordance with their strategies. We have added every possible option in our app, As API has many limitations, but we also try to work out of box.
Additionally, we stated the compatibility of the app with partial payment coupons in the global settings of the app.
Our staff is always glad to assist merchants with app setup and activation. Every message, email, and support request will receive a prompt response from us. Throughout business hours, we are accessible 12 hours a day. Shine Dezign Infonet has more than 250 five-star reviews, which I think shows how dedicated our support staff is. Whether it's a free app or a paid one, we are always delighted to offer assistance.
Sometimes things just don't go as expected (especially compatiblity with another third party apps) but I think we deserve a chance to help you to rectify the problem you had and provide you with a great service.
As you're an entrepreneur yourself, I hope this resonates and you will consider using Advanced PreOrder(Partial Pay) for your business.
Best Regards.
Decided to give this a shot since it seemed cheaper than other options, and have been very satisfied. Intuitive workflow with plenty of customization and it just does everything it says it's going to do. The extra feature of "notify me when back in stock" has been awesome too. Great experience with support.
It hides my Add-to-cart button on Product Page,
I deleted this App immediately once I received the call from my customer who can't buy the product he wanted.
But it still hiding my Add-To-Cart and now I need to contact my web developer to clear all leftover codes.
I hope the App developer di the testing first before quietly updating from the background next time.
Hi ,
Thanks for the feedback , really sad to hear that you had the issues with the ADD to Cart button on the product page .
We tried to contact you , however we didn’t receive any reply from your side .
We would be more than happy to assist you in future .
Thanks
Unfortunately the app caused problems with my website, my mega menu stopped working, the add to cart button also wasn't there, the developers were trying to help but unfortunately with different issues over 3 days it was not worth continuing with the app, I deleted the app initially within 8 hours of installing and opting for the higher level, then reinstalled the free version so developers could try and fix the problems and was charged $17.99 NOT IMPRESSED
Hi ,
Thanks for the feedback , really sad to hear that you had the issues with our app, However our technical team worked hard to resolve your issues , when you reached out to us.
We would be more than to assist you with any issues you face and our technical team is always available to assist.
Customer Satisfaction is our motto and would do anything to keep our clients happy.
Thanks
Installed but shown error, tried to contact support, but email and phone can't get though, don't know if this app still available
Hi ,
Thanks for the feedback , really sad to hear that you had the issues with our app,
We had sent you an email and also scheduled call in regards to your queries.
As mentioned in your email , your requirement is not what our app follows but believing in Customer Satisfaction , We offered to create custom feature but didn't heard back from you .
We would be more than to assist you with any issues you face and our technical team is always available to assist.
Great app for our store for back in stock and pre order offering and very fast and good customer service.
I highly recommend Advanced PreOrder-Partial Pay for any Shopify store looking to streamline their pre-order process. The app is easy to use and has a range of useful features, including partial payments and customizable pre-order messaging. The customer support is also excellent, with prompt and helpful responses to any questions or issues. Overall, a great app that has helped improve our pre-order sales and customer experience. 5 stars!
